• Led two successful campaigns, TD Friends of the Environment Foundation, and Children’s Miracle Network. Created the Legendary Experience Index Committee to improve branch’s customer service score.• Ensure customer problems are handled appropriately, escalating issues when necessary.• Engage customers in conversation to understand and meet their current and future financial needs by proactively providing them with advice and appropriate products and services• Knowledgeable of and comply with Bank and industry codes of conduct and with securities laws and regulations• Ensure necessary due diligence to support the accuracy of all customer transactions • Actively take initiative to stay current on TD products and systems to further promote Online and Mobile Banking Technology to clients.• Continuously Participate in marketing and business development activities such as client acknowledgement programs and client appreciation activities.

• Awarded the highest title of Champion Pacer, with a vast knowledge of the sales revenue system, currently recorded sales revenue at over 1800% for Q4, finished Q3 with 750% , and Q2 with 400%. • Currently first in branch and district, and second in region for actual sales revenue and awarded top advisor for Q3, and TD’s retail banking divisions highest honour of Champion Pacer• Led two successful campaigns, TD Friends of the Environment Foundation, and Children’s Miracle Network. Created the Legendary Experience Index Committee to improve branch’s customer service score.• Ensure customer problems are handled appropriately, escalating issues when necessary.• Engage customers in conversation to understand and meet their current and future financial needs by proactively providing them with advice and appropriate products and services• Knowledgeable of and comply with Bank and industry codes of conduct and with securities laws and regulations• Ensure necessary due diligence to support the accuracy of all customer transactions • Actively take initiative to stay current on TD products and systems to further promote Online and Mobile Banking Technology to clients.• Continuously Participate in marketing and business development activities such as client acknowledgement programs and client appreciation activities.

• Assists accounting supervisor in preparing asset, liability and capital account entries by compiling and reviewing account information, via analyzing and coding invoices and expenses.• Ensuring budgets are properly allocated and analyzing trends to create reports for senior management.• Reconciles financial discrepancies by collecting and analyzing account information throughout supply chain and operations and verifying bank balances and performing daily cash application, while producing supplementary reports.• Monitor and implement all accounts payable check and wire verifications, to ensure correct amounts are being distributed to subsidiaries and vendors.• Assist departments in account reconciliation on monthly basis, balance out each month effectively, prepare monthly forecasts and analysis for senior management.• Prepare journal entries and reconcile common ledger for subsidiaries, to ensure financial statements are balanced and correctly stated.• Provide aged reports for sales and outstanding balances, to ensure high level reports are accurate and consistent.• Prepare credit memos for distributors, by verifying amounts and following credit agreements• Verify expense reports and ensure timely and accurate payment to sales managers.

•Spearhead and manage client engagements•Maintain, and expand client services•Troubleshoot all service related issues and problems•Create a training deck, including desksides, policies and procedures • Achieve all goals and objectives as outlined by your supervisor including sales, revenue and client experience• Actively reach out to customers within their location and drive traffic to the brand/product• Properly distribute featured promotional materials according to IA360 instructions.• Continue to build the growth of the brand by communicating the information set out in the IA360 Training Manual, or received through IA360 during course of program.• Work well with and have respect for your Supervisor, other team members, and consumers.• Follow policies around operations, accessibility, theft and fraud, health and safety, etc. outlined within the policies & procedures manual.• Follow operational guidelines to ensure location is meeting all compliance standards.• Train, coach and mentor direct reports as directed by the Program Supervisor.• Motivate direct reports to achieve targets set forth by Program Supervisor.• Establish individual and team goals set forth by Program Supervisor.• Ensure timely, reliable, and effective communication with the Program Supervisor with regards to on-site and Program updates• Inventory tracking – As directed by Program Supervisor, which may include but not limited to: track inventory at the beginning and end of shifts, flag items for replenishment, and replenish low inventory items while on-site.• Inventory transportation - Ensure that inventory is transported to appropriate storage area after shifts, transported on-site at the beginning of every shift.• Assign breaks for direct reports as required by the schedule.• Assign schedules for direct reports if directed by the Program Supervisor.• Complete additional assigned tasks delegated by the Program Supervisor.

• Working independently with almost no supervision. • Maintaining marketing library by checking and replenishing inventory.• Implementing marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations•Tailored sales presentation based on customer and demographic analysis • Being persuasive and easy to approach

• Working with Petro Canada and CIBC in acquisitions specifically selling credit cards.• Maintaining a team of 5-7 people, handling logistics, and providing assistance. • Working independently with almost no supervision. • Highly skilled in building new business and grow assigned region by prospecting sales prospect, and attracting the attention of possible customers.• Maintaining marketing library by checking and replenishing inventory.• Demonstrated ability to achieve sales targets.• Solid knowhow of using training methods and materials to train and induct new personnel.• Implementing marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations.•Tailored sales presentation based on customer and demographic analysis.