Tasks Performed • Greeting customers proactively, assessing their needs, explaining Delta's technology options, and directing them appropriately with printing and reissuing boarding passes/tickets.• Overseeing check-in and ticketing sales functions, ensuring organization, flow, and exceptional customer service• Addressing connecting flight failures and offering rebooking solutions to inconvenienced customers• Ensuring operational readiness for same-day and next-day flights• Keeping customers informed and ensuring efficient service delivery.• Practicing safety-conscious behaviors, performing station compliance checklists, and conducting audits to maintain operational integrity• Encouraging and assisting customers in utilizing airport technology for a faster and friendlier airport experience.. Facilitating communication and coordination with flight crews while on the ground.• Coordinating and monitoring all aspects of the operation to handle disruptions as quickly and effectively as possible.

Tasks performed • Providing high standards of service, exceeding customer expectations by providing a safe andpositive airport experience.• Assisting customers at check in and gate side by reviewing and/or changing reservations, checkingboarding passes, checking travel documents and identification, checking baggage, issuing baggagetags, processing payments, and directing customers to designated areas.• Demonstrating effective comprehension of all security procedures and regulations.• Effectively communicating by phone, radio, or in person to provide a positive resolution to requests,grievances, or concerns.• Generating computer flight manifests and coordinate check-in process.• Verifying customer counts.• Pushing wheelchairs and assisting customers with mobility issues as required.• Processing missing/damaged baggage and incident reports as required.• Grooming aircraft as required.• Communicating with line service employees in preparation of aircraft for flight.• Adhere to uniform guidelines as prescribed under company policy.• Maintaining a tidy and orderly work area exhibiting pride in work performance and contributing to ahealthy and safe work environment.• Ensuring exceptional, courteous, and respectful customer service through compliance.• Complying with and participating in the Company’s Health & Safety and Quality programs andinitiatives.• Performing any other duties as required.

Tasks Performed • Providing optimum customer service, addressing customers complaints and concerns.• Supervising and coordinating activities of staff who prepare and portion food.• Training staff in job duties, sanitation and safety procedures.• Creating a positive learning environment by providing clear, specific, timely and respectful coachingand feedback to partners on shift to ensure operational excellence and to improve partnerperformance.• Anticipating guest and restaurant needs by constantly evaluating environment and guests for cues• Estimating and ordering ingredients and supplies• Resolving guests' complaints and concerns.• Preparing and submitting reports.• Providing quality products consistently for all guests by adhering to A&W recipe and presentationstandards.• Following health, safety and sanitation guidelines and standards for all products.• Inspecting kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standardsare met.• Requisitioning and inspecting food, supplies, and equipment to maintain stock levels and ensurestandards of quality are met.• Moving throughout the facility and kitchen areas to visually monitor and take action to ensure foodquality and service standards are met.• Keeping records, such as amount and cost of meals served and hours worked by employees;• Verifying temperatures, judge appearance and taste of products and check preparation methods todetermine quality.• Following and enforcing all personnel policies issued (e.g. Discrimination, Harassment, Bullying andViolence Policy, Media Policy, Confidentiality Policy, etc.).• Giving guidance toward improvement and making necessary adjustments for consistency.

Tasks Performed • Providing optimum customer service, addressing customers complaints and concerns.• Supervising and coordinating activities of staff who prepare and portion food.• Training staff in job duties, sanitation and safety procedures.• Creating a positive learning environment by providing clear, specific, timely and respectful coachingand feedback to partners on shift to ensure operational excellence and to improve partnerperformance.• Anticipating guest and restaurant needs by constantly evaluating environment and guests for cues• Estimating and ordering ingredients and supplies• Resolving guests' complaints and concerns.• Preparing and submitting reports.• Providing quality products consistently for all guests by adhering to A&W recipe and presentationstandards.• Following health, safety and sanitation guidelines and standards for all products.• Inspecting kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standardsare met.• Requisitioning and inspecting food, supplies, and equipment to maintain stock levels and ensurestandards of quality are met.• Moving throughout the facility and kitchen areas to visually monitor and take action to ensure foodquality and service standards are met.• Keeping records, such as amount and cost of meals served and hours worked by employees;• Verifying temperatures, judge appearance and taste of products and check preparation methods todetermine quality.• Following and enforcing all personnel policies issued (e.g. Discrimination, Harassment, Bullying andViolence Policy, Media Policy, Confidentiality Policy, etc.).• Giving guidance toward improvement and making necessary adjustments for consistency.

Tasks Performed • Prioritizing on providing the optimum customer service, engagement and expedientlyresolving any customer concerns.• Operating Cash Register and processing cash and clearing transactions.• Interacting with Diverse Personalities.• Conducting sales Transactions through Internet based electronic commerce.• Communicating Effectively with Customers, Fellow Employees and Store Management.• Maintaining a Neat, Clean and Organized store, which includes Sweeping, Dusting andstraightening of Merchandise on store Fixtures and Displays.• Greeting customers and discussing type, Quality and Quantity of merchandise or servicessought for Purchase, Rental or lease.• Performing at a quick pace while having fun to accomplish daily goals.• Performing multi-function operation of fuel console, lottery machines, money order machine,telecom transactions, etc.• Maintaining adequate stock throughout the store and supplies in Counter areas.• Placing advertising and pricing signage inside or outside the facility including Marquees,Ceilings, Walls and Windows.• Inspecting Store facilities and equipment for safety, cleanliness and proper working order.• Providing assistance to other CSR's as required.

Tasks performed 1.using a cash register to take customer orders, accept payment and give change.2.answering customer questions about menu items and serving customers at counter3.preparing food such as sandwiches, hamburgers, deep fried sides, milkshakes, ice cream dishes and beverages, including coffee-type drinks4.clean, peel, slice and trim food items using manual and electric appliances5.stocking refrigerators, cupboards and salad bars6.keeping records of the quantities of food used, or wastedclean and sanitize kitchen areas including, work surfaces, cupboards and storage areas, as well as dispose of kitchen garbage.7.clearing and cleaning tables, trays and chairs8.helping other workers who prepare or serve food and beverages.9.sweeping and moping floors, and performing other duties to assist team members10.bringing clean dishes, flatware and other items to serving/staging areas11.refilling condiments and other supplies at tables and in serving areas12.unpacking and storing supplies in refrigerators, cupboards and storage areas13.sorting and removing garbage and wash garbage cansorderly unload trucks picking up or delivering food and supplies

Tasks performed 1.using a cash register to take customer orders, accept payment and give change.2.answering customer questions about menu items and serving customers at counter3.preparing food such as sandwiches, hamburgers, deep fried sides, milkshakes, ice cream dishes and beverages, including coffee-type drinks4.clean, peel, slice and trim food items using manual and electric appliances5.stocking refrigerators, cupboards and salad bars6.keeping records of the quantities of food used, or wastedclean and sanitize kitchen areas including, work surfaces, cupboards and storage areas, as well as dispose of kitchen garbage.7.clearing and cleaning tables, trays and chairs8.helping other workers who prepare or serve food and beverages.9.sweeping and moping floors, and performing other duties to assist team members10.bringing clean dishes, flatware and other items to serving/staging areas11.refilling condiments and other supplies at tables and in serving areas12.unpacking and storing supplies in refrigerators, cupboards and storage areas13.sorting and removing garbage and wash garbage cansorderly unload trucks picking up or delivering food and supplies