At Accor, my tenure as Duty Manager was marked by leading a diverse team of over 90 associates, ensuring operational excellence during high-stakes events such as the FIFA World Cup Qatar 2022. Mastery in administration, leadership, and management has been foundational in delivering Accor's commitment to service excellence.Previously, as Assistant Front Desk Manager, I honed my skills in guest recovery and front-of-house operations, effectively handling accommodation allocation and key management. These experiences have solidified my ability to manage complex operations and foster an environment that elevates customer experiences.
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Duty ManagerAccor Sep 2022 - Jan 2023QatarThe Supreme Committee for Delivery & Legacy (SC) – the organisation responsible for delivering the required infrastructure, host country planning and operations and legacy projects for the FIFA World Cup Qatar 2022 – has signed an agreement with Accor, a world-leading hospitality group, to manage operations and deliver services to Qatar’s host country real estate portfolio through the end of 2022.• Responsible for smooth on shift FOH Operations.• Leading & managing a team of 90+ multinational associates.Handover and decommissioning of the property.• Proper Key management and accommodation allocation.Provide the FOM and SOM with a summary of activities and operationsduring the shift.Resolving and taking appropriate actions on all issues/complaints.• Maintain property's level of cleanliness and sanitation (hygiene) inaccordance with company standards by conducting inspections and takingappropriate action.• Resolve complaints & requests and liaise with the concerned departments. -
Assistant Front Desk ManagerRang Mahal Dec 2021 - Apr 2022Jaisalmer, Rajasthan, India
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Duty ManagerUnima Grand May 2019 - Oct 2020Maldives -
Duty ManagerAl Manar Grand Hotel Apartment Oct 2018 - Mar 2019Dubai -
Assistant Manager Front OfficeFour Points By Sheraton, Jaipur Apr 2018 - Sep 2018Jaipur, Rajasthan, India -
Front Office ExecutiveFour Points By Sheraton, Jaipur Mar 2017 - Mar 2018Jaipur Area, India
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Front Office SupervisorThe Leela Palaces, Hotels And Resorts Jul 2015 - Mar 2016Udaipur Area, India -
Team MemberThe Leela Palaces, Hotels And Resorts Sep 2013 - Jun 2015Udaipur Area, India
Jagdeep Kaur Education Details
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Hotel/Motel Administration/Management
Frequently Asked Questions about Jagdeep Kaur
What is Jagdeep Kaur's role at the current company?
Jagdeep Kaur's current role is Duty Manager @ Accor | Hospitality Management.
What schools did Jagdeep Kaur attend?
Jagdeep Kaur attended Renaissance College Of Hotel Management And Catering Technology.
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Jagdeep Kaur
Bengaluru -
Jagdeep Kaur
Hr Associate At Spark Minda || People Function || Pgdm In Hr Management & Business Analyst.Delhi, India -
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Nist Certified | Public Speaking Trainer | Conversational English| Helping Working Professionals Speak Confidently | Building ‘Dare To Speak’Chandigarh, India -
Jagdeep Kaur
Mba Graduate | Hr Enthusiast | Passionate About People & Organizational DevelopmentMumbai -
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