Jag Deep Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

Gurgaon, India 9711996171

 Managing Service engineers for Android based Terminal testing/maintenance and auditing. Managing daily work assignment for all service center and audit check assigned to executive and engineer’s for after sales support including audit measure and maintenance of terminals for PAN India Basis. Pin pad and Android terminals.  Managing internally inventory, audit work for all Service Centers including 40+ engineers across PAN India operation including Gurugram, Mumbai, Chennai, Hyderabad, Bangalore, Kolkata, Noida. Monitoring KPI, SLA and records of Warranty Returned units, Update for the warranty variation and find out the way to attain the actual status and update it to customer via mail communication. Provide support to Service Engineers by coordinating with China R&D engineers with their technical support.  Monitor Service Engineer Performance by accounting their daily output and providing training to enrich their capacity and increasing their output building activity. Delivering training to service engineers for efficiently do the Troubleshooting & do fault analysis by providing practical training and providing manuals for all the different type of POS machine by L1, L2, L3 & L4 service levels. Tracking and providing monthly invoices data for maintenance of terminals to all customers like Paytm, Pine lab, Ezetap, all bank customers ICICI Bank, First Data, Fiserv, HDFC Bank, Yes Bank, Ezetap ETC coordinating with Pax Finance team. Managing smooth Quality Operation, Spares planning, Inventory Audit Management and terminals Inventory Processing for both inward and outward for Pax POS Solutions Pvt Ltd.  Core competencies includes Team Development, Process Innovation engineering, Lean Management & New Product Introduce/development process and company internal audit process, organization’s internal controls.

Gurugram

 Managing strategically for Conduct testing, designing for various types of equipment/machines in repair center including, Wire-less, Wire-line, Enterprises and Core Networking.  Implementing plans for test and Repair of different products/Machines for Different customers. Monitoring KPI, SLA and records of Warranty Returned units, Update for the variation and find out the way to reach the target. Managing efficiently for the Troubleshooting & fault analysis Management for Tata Communication, Idea, Tikona, Qtl, Intracom, ZTE, all Wireless, wireline, Enterprises and BTS RF Modules Units. Maintaining smooth Quality Operation for SES India services Pvt. Ltd. Maintaining smooth Quality spares planning, Inventory Management and Inventory Processing for SES India services Pvt. Ltd. Core competencies includes Team Development, Process Innovation engineering, Cost Cutting, Lean Management & New Business Development NPI.

Manesar

Company leads in Global Engineering, Repair, Logistics and Product ManufacturingCTDI provides Integrated, One-Stop Service Solutions to the global telecommunications industry

Gurgaon/Chennai

Supportive Team Built from Two members to 15 members, Increased Testing skills & Repair productivity for India Huawei Center, Done research work for product Support/ Maintenence.. Maintained smooth operation for Huawei India Repair Centre. Conduct testing and repairing of various types of equipment in repair center including Access, Wireless, Micro wave.  Implement plans for test and repair of Huawei Products like: 2G /3G and Access MA5300, MA5105, Wireless BTS 3612, BTS 3606C, BTS 3606E, BTS 3012, BTS 3900 and Base Band Boards of Wireless and Microwave. Troubleshooting & fault analysis of Huawei Wireless BTS RF Modules (GSM & CDMA) DTRU, DRRU, GRFU Class A & B, DDPU, DDRM, STDM, SPAM, CMPA, MDPA, BTRM, BDRM.

Gurgaon, India

 Accountable for testing and validation for field return all V-Sat equipment’s. Coordinating with all over India Hughes Offices for Spare Equipment availability. Provided training to new joiners about all type of VSAT products. Worked as an engineer and testing profile for all vsat equipments. Provided training to new joiners about all type of VSAT products.

Mba, Information Technology

MBA in IT

 B. E. In Electronics & Communication, Electronics & Communication, Electronics & Communication

Be, Ece

Activities and Societies: LEARN BASIC AND THEORIES OF COMMUNICATION INDUSTRIES BE (Electronics and Communication)

10+2, Pcmb

10th & 12th