Jagdesh Chandra Email & Phone Number

Hyderabad Area, India

One of the managers for Corporate initiatives. Taking care of corporate alliances and corporate training advisory board for Nucleus Group.Worked with the Online Sales Team and Corporate Sales Teams to integrate operations with Sales.

Having 15 months of experience in IT with a focus on Systems Engineering/administrationProject Title : NPP, AT&T- USA Roles and responsibilities Ticket management and resolution using tools like Clarify, NPP, KIC. Server maintenance to ensure smooth working of application. This includes checkout activities i.e. health check of the servers of the applications, whether they are up and running through scripts or manual validations. Working on shell scripts to transfer of files from one server to another severs. Interface level monitoring, Identify bugs in shell scripts and Implement changes. Handling the prepaid issues that which causing impacts on customer. Monitor the Mails and Alerts and take the appropriate action to solve the issue. Response to the Outage mails, join the bridge, outage call and interact with the client to get the issue resolved.

Hyderabad Area, India

Worked as a Software Trainer/Programmer, INVOSOL., Hyderabad .Roles and responsibilities• Involved in developing the code for the customer module.• Done the client side validations for users authentication and for all registration pages.• Involved in writing the code for mailing module.• Developed the code for mailing the customer information in JSP.• Developed the code for JDBC connections• Involved in Server side programming and written the code using Servlets.• Developed the concept of web components using Servlets and JSP.