Jagen Twichell Email & Phone Number

Portland, Oregon, United States

Pacific Northwest

Portland, Oregon

• Enhanced online presentations of marine products to better inform customers and provide critical information helpful to the decision-making process.
• Created audience targeted presentations that blended technical details with real-world applications. Provided links to additional specifications and instructions as supplied by product manufacturer.
• Prioritized scheduled product display pages to focus on high demand and high margin products to increase online sales and maximize return on effort. Led the copywriting team by consistently enhancing more PDPs that.
• Worked with other teams within web development department to improve website features and navigation that were out of my responsibility and skillset

Portland, Oregon Area

• Managed 125-150 accounts with a focus on growing key customers. Developed new accounts through persistent and focused prospecting. Created strategies and programs to increase sales
• Increased territory sales from $740,000 to $1.44M within first two years. Used van delivery and distribution hub model to provide the best customer service in the market.
• Grew dealer segment of market through opportunities outside of OEM supply chain. Created accessory program to build sales and illustrate mutually beneficial business
• Increased business in boatbuilder segment. Recognized and pursued customers with the highest growth potential and developed a strategy to secure and maintain business. Grew North River Boats by $100,000 within 12 months.

Portland, Oregon

• Coordinated the construction of a 48 ft. custom yacht. Scheduled trades to maximize efficiency throughout construction. Worked closely with designer to maintain quality and most effective workflow. Acted as liaison.
• Implemented split shifts to increase productivity in schedule. Separated dust producing jobs and systems installation jobs to prevent rework.
• Conducted weekly progress meetings with all trades involved in project. Provided time for discussion to schedule work and material deliveries. Increased quality of craftsmanship.
• Introduced and Required crew buy-in to increase accountability and promote teamwork. Maintained team atmosphere to keep morale high.
• Designed and Provided drawings for details left out of original plans
• Created custom boat proposals and contracts. Gathered material costs and estimated labor costs. Communicated with clients to modify proposals to meet their needs.

Portland, Oregon

• Acted as primary point of contact for refit and repair side of boat yard. Provided estimates for requested work. Maintained constant contact with customers to relay progress and update changes.
• Played active role in adoption of industry specific software package. Trained associates on functionality and expectations. Worked with software company to address issues with functionality of package.
• Worked closely with yard manager to complete work in timely manner. Increased profitability of work orders.
• Created reports and systems to communicate progress to accounts receivable department, customers, and trades.
• Negotiated with insurance companies to keep repair work on track without delay.

Alameda, CA

• Orchestrated construction of three wooden runabouts. Scheduled crew and sub-contractors to provide constant workflow. Acted at designer throughout project. Reported to Yard owner on progress and costs. Led marketing.
• Introduced tools and techniques to increase rate of production. Provided a blended atmosphere of traditional and modern building techniques to maintain team morale.
• Worked with navel architects and propulsion experts to overcome speed barrier.
• Partnered with master boat builders to quickly develop apprentice skills and productivity.