Chris Jagernath Email & Phone Number

Ontario, Canada

-Developed an in-depth understanding of the Clinical/Financial modules used to support processes and patient care in long term care facilities.-Provided immediate support by telephone and email to customers with business process queries or difficulties using the application in their day to day work.-Working alongside team members to effectively track and manage resolution of more complex issues, including escalating or seeking assistance as needed with our specialists.-Working efficiently to provide timely follow ups on requests to ensure resolution and effective customer communication

Mississauga

-Counted hundreds of trays of blister packs and verifiedthat each blister pack had correct medication in terms ofquality and quantity-Maintained structure of workstation by replenishingmedications, organizing patient paperwork, andsystematizing and labeling of patient blister packs

Mississauga

-Sorted hundreds of customer account documents intotheir respective folders.-Organized majority of the company's financial recordsand opened all new financial customer account foldersfor the New Year.