James Geyer Email and Phone Number

MarketingCreate and implement a business and marketing plan. Develop marketing materials and methods of distributing them. Implement social media marketing plans using different types of media including, video, photo, and print. Create relationships with local vendors with similar clientele.Customer RelationsManage customer database and relations. Generate prospective clients through local businesses. Work with art directors and editors directly to understand what the client was expecting. Able to manage the situation and subjects while photographing, a skill learned form photographing weddings and events.PhotographySkilled at creating captivating images in various types of difficult lighting situations. Excellent at connecting with people and making them feel at ease in front of the camera. Experience in photojournalism storytelling with photography and video. Proficient with Nikon and Canon camera systems. Experienced with on-camera flash, remote flash setup, and studio lighting. Software skills include: Apple certified Aperture instructor, NIK software plugins, Noise Ninja, Adobe Lightroom, Photo Mechanic, and Adobe Photoshop.

Curriculum DevelopmentDevelop curriculum for customer and employee training. Assist in developing curriculum and planning for store meetings. Create core teams, and their curriculum, for training Apple’s business customers with the Joint Venture program. Partner with each of Apple’s business customers to create a learning plan that best fit the needs of their company. Customize training plans for Apple’s Field Trips and Camp programs and prepare employees to provide training.TrainingParticipate in training of customers and employees. Apple certified professional media trainer in programs like Aperture and Final Cut. Train Apple employees in topics ranging from software instruction, interpersonal communication, empathy towards customers, and career development. Lead group breakout training sessions to assist Apple employees to foster new ideas and receive real-world experience. Proactively push employees to understand the importance of setting proper exceptions with customers. Instruct employees on the importance of body language and tone of voice when interacting with customers. InitiativesCollaborate with my team to create new and efficient processes for our technical support team that corporate has adopted company wide. Created a scheduling system for Apple’s Joint Venture business training program and Apple’s Field Trips/Camp program. Kenwood Towne Centre has become a leader in the company in the Joint Venture program. Sales and Technical SupportExplain the benefits and advantages of Apple’s products over our competitors. Assist customers with complete solutions for their personal or business life. Set up devices with cloud servers and Microsoft Exchange servers. Repair or replace Apple mobile devices. Rebuild damaged relations with customers. Finding App and software solutions to best meet the needs of customers. Resolved issues with syncing services. Troubleshooting software issues on Apple’s Mac and iOS devices.

Lead a community group every Wednesday night with the same students. I was a camp counselor for a week during the summers. I also produced, recorded, and edited highlight videos for camp.

Photographed night clubs, news stories, concerts, food, restaurants, events, and businesses. Partnered with writer on several series of stories.

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