John Gomez, Ms, Mba, Csm

John Gomez, Ms, Mba, Csm Email and Phone Number

Contractor with GTA | MS in Sport Management, MBA (Project Management) @ GTA (Global Technology Associates)
John Gomez, Ms, Mba, Csm's Location
Melbourne, Florida, United States, United States
John Gomez, Ms, Mba, Csm's Contact Details
About John Gomez, Ms, Mba, Csm

With 3.5+ years of project management experience and an MBA in project management, I deliver high-quality IT solutions for customers and stakeholders. I have a passion for sports and fitness administration, which I pursued through my MS and MSEd degrees, and I apply my knowledge and skills to promote and support sports-related causes and organizations.I have a proven track record of building successful relationships with internal and external partners, negotiating, influencing, and managing multiple projects across cross-functional teams. I take ownership and responsibility in a fast-paced and dynamic environment, and I thrive on solving complex and ambiguous problems with strategic and tactical thinking and strong attention to detail. I am always eager to learn new skills and technologies.

John Gomez, Ms, Mba, Csm's Current Company Details
GTA (Global Technology Associates)

Gta (Global Technology Associates)

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Contractor with GTA | MS in Sport Management, MBA (Project Management)
John Gomez, Ms, Mba, Csm Work Experience Details
  • Gta (Global Technology Associates)
    Support Engineer
    Gta (Global Technology Associates) Dec 2020 - Present
    San Diego, California, Us
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  • Flags Of The Fallen
    Chief Marketing Officer
    Flags Of The Fallen Mar 2022 - Present
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  • Presidio
    Project Coordinator
    Presidio Nov 2018 - May 2020
    New York, Ny, Us
    ● Collaborated with senior project managers to plan, schedule, and execute projects according to customer needs, timelines and budgets.● Analyzed and justified weekly project cost projections for all projects assigned assuring budget compliance● Developed strategic and tactical external customer and internal stakeholder presentations and project reviews.● Responsible for legacy and new project updates with recommendations to senior project managers and clients.
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  • American Business Technologies, Inc.
    Project Manager
    American Business Technologies, Inc. May 2018 - Nov 2018
    ● Collaborated with outside suppliers and vendors for filed technician resources including technician calls for equipment installation and support calls. ● Responsible for daily and weekly customer reviews including weekly assignment results.● Created positive working relationship and can-do atmosphere with contracted vendors.● Reviewed all field technicians’ qualifications for assigned objectives and ensured on time performance and within budget guidelines.
  • Sierra Wireless
    Vendor Manager
    Sierra Wireless Jun 2015 - Oct 2017
    Richmond, British Columbia, Ca
    ● Worked with Vendors to schedule field technician visits for equipment installation and support calls. ● Provided daily and weekly reports detailing installation and support dispatch costs. ● Reduced technician dispatch costs by 24% vs goal of 10% in 12 months. ● Ensured all aspects of vendor contracts were met and maintained. ● Successfully managed 4 installation vendors and scheduling during 200+ site rollout ● Successfully implemented field technician installation test with vendors and through WorkMarket platform, resulting in having more highly skilled technicians installing equipment. ● Successfully re-negotiated vendor contracts, resulting in an average cost reduction of 10% annually.
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  • Accel Networks
    Vendor Manager
    Accel Networks Dec 2014 - Jun 2015
    ● Work with Vendors to schedule field technician visits for equipment installation and support calls. ● Maintain positive working relationships with contracted vendors. ● Manage costs associated with scheduled field technician visits. ● Ensuring all aspects of vendor contracts are met and maintained. ● Re-wrote Accel Networks section of Master Service Agreement during contract re-negotiation with current vendors. ● Wrote new Master Service Agreement for a new vendor.
  • Accel Networks
    Tier 2 Engineer
    Accel Networks Dec 2013 - Dec 2014
    Provide first line support to field technicians installing Accel proprietary antenna architecture. Ensuring networking SLA and best practices are met. Troubleshooting connectivity issues.Configuration of modems and proprietary antennas.
  • Cgs, Inc
    Fix On Phone Focal
    Cgs, Inc Nov 2008 - Feb 2010
    New York, Ny, Us
    IBM/Lenovo Fix on Phone Focal* Review agent created cases for accuracy* Following up with customers to ensure they were 'Extremely Satisfied' with the support they received* Providing detailed reports to Management on a weekly basis showing which agents, if any, are having trouble, and in what area
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  • Cgs, Inc
    Technical Support Representative
    Cgs, Inc Jul 2008 - Nov 2008
    New York, Ny, Us
    Provide the highest quality customer service and technical support to customers* Troubleshooting IBM/Lenovo ThinkPad's and ThinkCentres* Using all available resources, including IBM/Lenovo specific intranet sites, as well as the internet* Typical solutions recommended to customers include: how to download and update hardware specific drivers, troubleshooting operating system issues, assisting in re-establishing Ethernet/wireless/wireless WAN network connections, and easy to do hardware removal and installation instructions
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  • Ryla, Inc
    Quality Assurance Lead
    Ryla, Inc Apr 2008 - May 2008
    Responsible for grading assigned agents on the quality of their voice and non-voice projects.* Responsible providing agents feedback on their work quality and providing them the tools needed to improve in required areas.* Leading Calibration Conference Calls with assigned client, Dun & Bradstreet.* Providing Quality Assurance Manager daily reports on assigned agents quality and progress.* *ssisting assigned agents in problems areas
  • Ryla, Inc
    Government Customer Analyst (Dun & Bradstreet)
    Ryla, Inc Jan 2008 - Apr 2008
    Responsible for creating DUNS* Numbers for potential Federal Government contract recipients and Grant recipients* Updating and Maintaining DUNS* records * Consistently maintain high Quality Assurance scores* Nominated for RYLA MVP for the month of February 2008.
  • Ryla, Inc
    Benefeds Customer Service Representative
    Ryla, Inc Oct 2007 - Dec 2007
    Responsible for enrolling Federal Employees, Retirees, and Annuitants into their requested Healthcare plans* Providing the highest level of quality assurance to all customers* Consistently maintained high Quality Assurance scores
  • Radio Sandy Springs
    Sales Executive/On-Air Talent
    Radio Sandy Springs Feb 2007 - Oct 2007
    * Responsible for selling on-air/online advertising* Maintain relationships with existing advertisers* Hosting a weekly talk show, adhering to FCC regulations
  • Us Navy
    Operations Specialist
    Us Navy Oct 1997 - Jul 2006
    Washington, Dc, Us
    Served in the U.S. Navy as a Tactical Air Controller
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John Gomez, Ms, Mba, Csm Skills

Troubleshooting Computer Hardware Recruiting Customer Service Windows 7 Operating Systems Active Directory Computer Repair Printers Microsoft Office Software Documentation Windows Server Quality Assurance Laptops Outlook Call Centers Windows Software Installation Hardware Information Technology Help Desk Support Management Technical Support Windows Xp Team Building Training Leadership Project Management Vendor Management Microsoft Word Process Improvement

John Gomez, Ms, Mba, Csm Education Details

  • Southern New Hampshire University
    Southern New Hampshire University
    Sport And Fitness Administration/Management
  • Southern New Hampshire University
    Southern New Hampshire University
    Project Management
  • University Of Miami
    University Of Miami
    Sports Administration
  • University Of Maryland Global Campus
    University Of Maryland Global Campus
    Management Studies
  • Sprayberry High School
    Sprayberry High School
    High School/Secondary Diplomas And Certificates

Frequently Asked Questions about John Gomez, Ms, Mba, Csm

What company does John Gomez, Ms, Mba, Csm work for?

John Gomez, Ms, Mba, Csm works for Gta (Global Technology Associates)

What is John Gomez, Ms, Mba, Csm's role at the current company?

John Gomez, Ms, Mba, Csm's current role is Contractor with GTA | MS in Sport Management, MBA (Project Management).

What is John Gomez, Ms, Mba, Csm's email address?

John Gomez, Ms, Mba, Csm's email address is jo****@****vel.com

What is John Gomez, Ms, Mba, Csm's direct phone number?

John Gomez, Ms, Mba, Csm's direct phone number is +177059*****

What schools did John Gomez, Ms, Mba, Csm attend?

John Gomez, Ms, Mba, Csm attended Southern New Hampshire University, Southern New Hampshire University, University Of Miami, University Of Maryland Global Campus, Sprayberry High School.

What are some of John Gomez, Ms, Mba, Csm's interests?

John Gomez, Ms, Mba, Csm has interest in Economic Empowerment, Politics, Technology, Education, Management Training, Media Training, Science And Technology, Animal Welfare.

What skills is John Gomez, Ms, Mba, Csm known for?

John Gomez, Ms, Mba, Csm has skills like Troubleshooting, Computer Hardware, Recruiting, Customer Service, Windows 7, Operating Systems, Active Directory, Computer Repair, Printers, Microsoft Office, Software Documentation, Windows Server.

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