James Griffin

James Griffin Email and Phone Number

Senior Director of Product | Empowering Teams to Deliver Experiences That Matter | Ensemble over Individual | Recovering Percussionist | Mixology Aficionado @ 1-800-FLOWERS.COM, INC.
James Griffin's Location
United States, United States
James Griffin's Contact Details
About James Griffin

Throughout my professional journey, I’ve often heard the phrase, “I don’t know how you did it!?” I’m fueled by ignoring naysayers to beat the odds on the projects I’m excited about. There’s a thrill in the speed and innovation that comes with building projects from scratch, while also leveraging lessons learned to fix the broken projects I inherit.As an innovative product leader, I’ve successfully delivered numerous customer-loved solutions while driving organizational growth. My approach is rooted in the belief that anything is achievable. So when asked, “can we do this?” I’ll most often believe, “yes we can.” Most of the projects I’ve tackled lack clear definition, requiring me to then feel and figure them out. This means iterative brainstorming, prototyping, testing, failing, rebuilding, and trying again until we land on the right solution. Some of my proudest accomplishments include: • Conceptualizing and delivering a new financial services iPad app in only a few weeks - before anyone knew what an iPad was. To create something few understood, we watched Steve Jobs’ keynote frame-by-frame over late-night sushi dinners, prototyped several ideas to hit on a successful one, and then launched in time to nab a coveted spot on the App Store's frontpage. • Launching a modern, mobile shopping app from scratch in six months. This first-of-its-kind enterprise app brought together all of our company's B2C brands under one umbrella, promoted the benefits of the loyalty program, and has seen steady growth since launch. • Resetting and regrowing both a global team and set of products, within a respected consumer-facing news division that had gone awry. By revamping a suite of offerings that weren’t compatible, I took a division that was $millions in the hole to profitable in 3 years - a first ever for our division.Coming from a music background, I’ve always enjoyed being part of the ensemble, where the group works together to make something both memorable and enjoyable. As a Product Leader, I instill the same viewpoint to guide both the team and technology to work harmoniously.I'm an inspirational player/coach and love running global teams, wanting the people I work with to share my beliefs, and be resourceful - helping them excel, and maximizing talent retention. In addition to my work, I’m an occasional mixologist, that’s relearning how to DJ and produce. As a Brooklynite, I’m also an avid urban hiker, walking miles for a unique, single origin coffee, while gathering ingredients for some new recipes to experiment with.

James Griffin's Current Company Details
1-800-FLOWERS.COM, INC.

1-800-Flowers.Com, Inc.

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Senior Director of Product | Empowering Teams to Deliver Experiences That Matter | Ensemble over Individual | Recovering Percussionist | Mixology Aficionado
James Griffin Work Experience Details
  • 1-800-Flowers.Com, Inc.
    Sr. Director Of Product, Mobile Apps
    1-800-Flowers.Com, Inc. Feb 2022 - Present
    Jericho, New York, Us
  • 1-800-Flowers.Com, Inc.
    Digital Engagement Lead
    1-800-Flowers.Com, Inc. Jul 2021 - Feb 2022
    Jericho, New York, Us
    Led the discovery and delivery of a mobile app, highlighting gifts and the loyalty program available across the 1-800-Flowers's family of brands, within a 6-month development cycle.
  • Thomson Reuters
    Head Of Product, Reuters Consumer
    Thomson Reuters Dec 2018 - Feb 2020
    Toronto, On, Ca
    Directed a global product management and design team to define and deliver Reuters’s consumer-facing text and video news products – Reuters.com and Reuters TV. Partnered with the General Manager and Revenue teams to coordinate portfolio’s strategy and roadmaps. Successfully reduced platform costs, while stabilizing our products to increase viewership and generated positive revenue growth.
  • Thomson Reuters
    Head Of Design, Reuters.Com
    Thomson Reuters Dec 2013 - Dec 2018
    Toronto, On, Ca
    Built and directed a team of in-house talent and external agencies designing across product (e.g. apps, sites), advertising (e.g. brand content, digital ads), and marketing (e.g. media guides) initiatives. Partnered with the Reuters.com GM to reimagine our site and advertising experiences that turned the division profitable in 3 years. Successfully scaled our content and experiences into both existing and emerging platforms, such as Apple News, Google News, VR, and chat apps.
  • Thomson Reuters
    Head Of Mobile Design, Finance & Risk
    Thomson Reuters Apr 2010 - Nov 2013
    Toronto, On, Ca
    Managed a team of interaction designers to deliver both native and responsive web solutions for smartphones and tablets. Partnered with the Managing Director to define the overall mobile strategy and successfully delivered cross-platform core (e.g. Eikon app) and companion (e.g. Eikon Messenger chat app) solutions for the Eikon platform.
  • Thomson Reuters
    User Experience Lead, Finance & Risk
    Thomson Reuters May 2006 - Apr 2010
    Toronto, On, Ca
    Led product design workstreams for several ‘next-generation’ products including Thomson ONE Spreadsheet Link (Excel modeling tool) and Thomson ONE Mobile (smartphone companion app for T1 desktop). Was featured in business and design magazines for Marketboard, our division's first iPad app, that I conceptualized and designed (+ launched) with only a few weeks to meet the iPad's launch date, and prominently displayed in the iPad's New & Noteworthy section right on the homescreen.
  • Capital Iq
    Business Analyst
    Capital Iq Sep 2002 - May 2006
    New York, Ny, Us
    Led user engagement studies within a business analyst team, developing usability tests, user profiles, and turning findings into backlogs for prioritization. Wrote business requirements documents for several workflow-specific features, and authored UI guidelines for capitaliq.com (our primary web application) and companion MS Office and Java-based desktop platform tools.
  • Ccbn
    Interface Designer
    Ccbn Oct 1998 - Aug 2002
    Us
    Designed flowcharts, interfaces, and prototypes for the company's web-based multimedia players and corporate tools for investor relations professionals. Participated in usability studies alongside product managers.
  • Analog Devices
    Assistant Product Manager
    Analog Devices Jan 1998 - Oct 1998
    Wilmington, Ma, Us
    Worked alongside Senior Product Manager to execute projects and create presentations for trade shows and prospective clients.

James Griffin Skills

User Experience Interaction Design User Experience Design Mobile Design Usability Testing Wireframes User Interface Design Mobile Applications Information Architecture Design Strategy User Interface Web Applications User Centered Design User Research Usability Web Design Agile Methodologies User Scenarios Information Design Product Design Front End Content Strategy Contextual Inquiry Interviews Heuristic Evaluation Wire Framing Html 5

James Griffin Education Details

  • Berklee College Of Music
    Berklee College Of Music
    Music Production & Engineering And Music Synthesis

Frequently Asked Questions about James Griffin

What company does James Griffin work for?

James Griffin works for 1-800-Flowers.com, Inc.

What is James Griffin's role at the current company?

James Griffin's current role is Senior Director of Product | Empowering Teams to Deliver Experiences That Matter | Ensemble over Individual | Recovering Percussionist | Mixology Aficionado.

What is James Griffin's email address?

James Griffin's email address is ja****@****ers.com

What schools did James Griffin attend?

James Griffin attended Berklee College Of Music.

What skills is James Griffin known for?

James Griffin has skills like User Experience, Interaction Design, User Experience Design, Mobile Design, Usability Testing, Wireframes, User Interface Design, Mobile Applications, Information Architecture, Design Strategy, User Interface, Web Applications.

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