• Manage firewall, servers, network, and Wi-Fi configurations.• Monitor VoIP PABX systems and provide user support.• Configure CCTV systems, including switches and cabling.• Admin Portal - Office 365, Aruba, Dropbox, DNS, Hostway Email Server, and ESET Cloud.• Backup Management - NAS, Dropbox Cloud, and Azure.• Resolve printer, software, and hardware issues, and upgrade as needed.• Provide remote support to over six sites, including CAMP and QatarEnergy.• Update website content and plugins (WordPress).• Manage suppliers and vendors.• Manage Freshdesk Ticketing System for tracking and resolving issues.

• Provided technical support for staff, the Mursaal Portal, and systems.• Resolved network, printer, and Wi-Fi issues.• Configured email clients on systems, laptops, and mobile devices.• Upgraded and optimized hardware; trained staff on new technologies and software.• Provided remote support to sites and camps.• Troubleshot MDT issues, installed software, reported bugs, and managed GPS, sensors, and antennas.• Collaborated with the Karwa Technology Team on behalf of Capital Taxi.

• Document filing, user accounts, password resets, and permissions.• Designed ads for newspapers and managed ads on Qatarliving, Mourjan, and OLX.• Site photography; formatted, edited, and backed up photos to storage.• Provided support for Windows issues (7, 8.1, 10) and clean installations of Windows as needed.• Created sync centers in LAN networks and performed LAN cabling and Wi-Fi configuration.• Offered remote support to staff; supervised property listings and resolved technical issues.• Daily backups of data to the external drive.