● Provide plan to install BB (Baseband), RRU (Radio Unit), Power Panel, Fiber Panel, Battery, Rectifier to facilitate 5G, LTE & HSPA deployment.● Prepare Connection, Power, Service affecting, Service threatening report with remedy, EERF (Equipment Engineering Requirement Form) for Installation Work Order and Provisioning Work Order.● Interpret Engineering Design Specification (EDS), understand the scope of work and Create Engineering Work Order (installation and provisioning)● Provide plan for Installing Rack, Device, card, SFP and making Fiber or Copper Connection between the devices in SpatialNET following the Installation Work Order.● Updating the AutoCAD drawing of the devices and connections which includes adding new devices with the existing connection.

1. Support the customer and deliver support services according to the contracted Services Level Agreements by means of established processes.2. With detailed customer networks, knowledge and knowledge of the customer strategies and implemented solutions identify business leads and promotes products and services to secure add on sales. 3. Enables efficient service delivery of contracted customer support services by leading and owning the CSR investigation to its conclusion within the support organization.4. Responsible to identify improvements in processes, tools and products and establish good working relationship with Global Engineering Function engineers.5. E2E Responsible for client issue resolution in the technology domain including Emergency Customer Support Request (CSR). 6. Participated in NRO/SI projects and ensures a smooth handover to CNS by Support Handover document checklist validation. 7. Conducted Weekly client meetings to discuss CSR’s, assist in O&M, share lifecycle information of the equipment and understand their priorities and problems. 8. All kinds of LRAN (Baseband 5212/5216), WRAN (EVO-C 8200 RNC, NodeB, Baseband 5212/5216) & GRAN (RBS, EVO-C 8100, 8200, Legacy BSC) trouble shootings.9. Participate in First Node Implementation (FNI) / Upgrade operations BSC, RNC, nodeB, enodeB, Baseband, RBS, APG.10. Integration & Rehome of NodeB, Baseband, RBS (RBS 2000 & 6000 series), 11. All kinds of APIO (APG43, APG43L) and APZ related troubleshooting.12. Perform Start up, Testing, Integration, Configuration, Acceptance & Troubleshooting activities of Ericsson eNodeB, RNC (EVO-C 8200 RNC), BSC (HD, EVO-C 8100, 8200).

1. Management and Supervision of all the members (CS Core, PS Core, BSS, IN, VAS, Transmission and Customer complaints etc.) in my team on the 24x7 basis to identify faults or degradation.Perform Faults management by coordinating support resources; managing technical escalation to ensure faults is rectified within agreed SLAs.3. Perform Escalation and Notification to keep management and other business units informed during system outages.4. Responsible for configuration changes within the scope of work as delegated by work area responsible.5. Generating analytical report weekly, Monthly , quarterly basis and measuring outage analysis, Network performance for different telecom nodes6. To handle and analyse Trouble Tickets and recommend timely actions and solutions to Trouble Tickets with guidance or supervision, when necessary.7. Ensure daily / real time Network Performance reporting to all stakeholders and alert them for performance degradation of any KPI8. Communicate to the Planned Work Coordinator for smooth operation, sometimes involved in Planned Activity approval.

1. Act as surveillance Team leader in Network Operation centre2. Ensure fault escalation process ,Trouble ticket CR, SMS notification to managements3. Analyzing the different types of Alarms (Critical, Major & minor) ,daily health check, inform to our respective Engineers to take proper action with respect to Problem4. To construct and maintain up-to-date network information to ensure accurate and sufficient database for maintenance & troubleshooting5. Generating analytical report weekly , Monthly , quarterly basis and measuring outage analysis, Network performance for different telecom nodes6. Ensuring 24x7 network surveillance team, Roster & People Management7. Check Core data (E1 Status),congestion, BSS Traffic performance, call drop, IN Status (SCP, SDP), Stratex Transmission NMS (RSL, provide Loop (Digital and IF)8. Work Order or Change Request Handling.9. Resolution of subscriber complaints and root cause analysis

1. Installation, integration and commissioning of Ericsson BTS, & commissioning of Microwave (Minilink, NEC Pasolink+)2. Acceptance report preparation3. Site survey & acquisition of RoofTop4. Site Survey for LOS