• Lead cross-functional teams in the successful delivery of Project Athena. A Fire Prediction application consumed by Fire officers, RFS staff to predict the fire incidents, review and analyse the data to prevent future incidents.• Prioritize the requirements to define and agree on scope and collaborate the relevant stakeholders to • Manage project budget, scope, timelines, and requirements, adapting to changes to meet project objectives.• Plan and execute project phases, including UAT, to ensure alignment with business objectives and timelines.• Work closely with other Project Managers, UX designers, and Development leads to ensure seamless project execution.• Develop project schedules, track progress, and forecast efforts to ensure successful project outcomes.

• I have successfully overseen the investment of $1.2 million in start-up costs, translating vision into reality. • Built the centre from inception, including getting approvals form the council, negotiating with developers, landlords and franchisors.• Established and managed daily operations of the children's play centre, ensuring smooth functioning and adherence to NSW safety standards.• Developed and implemented business strategies to attract and retain customers, resulting in increased foot traffic and revenue growth.• Oversaw hiring, training, and supervision of staff members to maintain high-quality customer service and operational efficiency.• Through innovative marketing strategies and strong operational management, I have consistently achieved year-on-year revenue surpassing $1 million.• Managed financial aspects of the business, including budgeting, forecasting, and expense control, to ensure profitability and sustainability.• Maintained inventory levels of play equipment, supplies, and merchandise, and coordinated procurement as needed to meet demand.• Implemented marketing and promotional initiatives to increase brand awareness and drive customer engagement through various channels.• Established partnerships with local schools, community organizations, and businesses to promote the play centre and foster community involvement.• Addressed customer feedback and concerns promptly, striving to provide excellent customer experiences and resolve issues effectively.• Stayed updated on industry trends, regulations, and best practices to continually improve and innovate the play centre’sofferings and operations. • Successfully sold the business for considerable profit even in the toughest conditions.

• Successfully Project managed Implementation of a new booking system for the Ministerial staff and the drivers to manage, schedule and track the work.• Lead cross-functional teams in a matrix environment where resources from various vendors, agencies, and internal business staff to deliver the agreed scope.• Negotiated several key issues in relation to the design, architectural and delivery challenges.• Managed Project Risks and Issues in timely manner and ensure the mitigation and resolutions are agreed with wider program and business stakeholders.

• Analyse and review User Stories to develop comprehensive acceptance criteria for mobile and web applications.• Review business requirements, functional specifications, and gather application knowledge from stakeholders to understand project needs thoroughly.• Participate in sprint planning sessions to estimate effort and ensure alignment with project timelines.• Collaborate with developers in Kick-off meetings to workshop requirements and identify potential issues affecting project scope and timelines.• Develop and review documentation such as Business Requirements Documents, Functional Specifications, and User Stories.• Facilitate communication between business stakeholders and development teams to ensure clear understanding and implementation of requirements.• Proactively identify opportunities for process improvement and efficiency gains within project workflows.• Provide support in User Acceptance Testing and user training sessions as needed to ensure successful project delivery.• Act as a liaison between business users and technical teams, ensuring effective communication and issue resolution.• Contribute to fostering a positive team environment through collaboration and knowledge sharing across departments.

• Analyse and review User Stories to develop comprehensive acceptance criteria for mobile and web applications.• Review business requirements, functional specifications, and gather application knowledge from stakeholders to understand project needs.• Participate in sprint planning sessions to estimate testing efforts for User Stories.• Collaborate with developers in Kick-off meetings to workshop test scenarios and identify potential issues affecting scope and timelines.• Develop and review Test Strategies, Test Plans, Test Scenarios, and Test Cases aligned with acceptance criteria.• Execute Integration, Functional, Regression, Backend, and User Acceptance testing, escalating bugs promptly and tracking them until resolution.• Participate in defect triage meetings to validate severity and facilitate timely issue resolution.• Run and execute Automation Test cases using Selenium and Ruby in various regression testing cycles, enhancing testing efficiency.• Proactively contribute to ensuring the delivery of high-quality software solutions through comprehensive analysis and collaboration with cross-functional teams

• Prepare test cases as per the specifications in the Business Requirements documents and finalize with the Project Managers • Execution of Test Cases as per the timelines and reporting of any defects to the developers • Involved in System Testing, SIT, UAT and Regression Testing of the Portal • Tracking the defects against the priorities and reporting to the relevant stakeholders • Creation of Test Summary Reports and updating the respective tools with the latest information • Regular communication with the Business Analysts, Developers, Project Managers and the relevant stakeholders and updating them with the status as and when required.• Work closely to resolve any defects and provide all the necessary logs and any other information.• Providing Test results and evidence for completion of the test executions

• Testing the weekly scheduled releases on a timely manner for both Mobile and Web versions • Execution of Test Cases, documenting and updating the results on the defect tracking system • Liaise with developers and recreating scenarios for the prompt defect fixing and executing them within the agreed timelines.• Involved in System Testing, regression and UAT for different interfaces for the Web portal.• Involved in both Front end and back-end testing.• Liaise with Business Users in relation to the UAT testing both from execution and coordination perspective.• Involved in testing the applications from Mobile, Web and Tablets • Providing Test results and evidence for completion of the test executions

• Reviewed Business requirements for testability and usability. • Created Test Plans, Test Strategy and Test cases for the project based on the business specifications.• Created cross reference Excel spreadsheet to track requirement from Business Specifications to corresponding test cases. • Involved in Functional Testing, Integration Testing, Regression Testing, System Testing and User Acceptance Test. • Developed and executed test cases using QTP and Quality Centre. Ensure that all the test cases were updated in the Quality Centre along with test plan. • Used Quality Centre to report defects and track them throughout the defect life cycle