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Jason has spent the last 18 years of Product Management specializing in introducing market leading software solutions to the market. He focuses on enterprise IT management tools including Cloud Management, IT as a Service, SaaS, and Service Management (ITSM), and most recently, focused on delivering Car Rental content through Travel Commerce Platform.Jason has extensive experience in developing road-maps for full product lines, managing software development life-cycles in a traditional waterfall, agile, and hybrid approaches, capturing requirements from sales, customers, and external market sources, assisting with determining buy or build decisions, and driving product long term strategy. Specialties: Product strategy, product requirements, customer satisfaction, advisory committee management, delivering products on time \ in scope, working \ managing cross-functional teams, and presenting company vision. Certified Agile Product Owner. Certified SAFE Agile Product Manager. ITIL v3 Foundation Certified. PMP Certified. Pragmatic Marketing for Product Management Certified.
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Sr. Product Manager IiDelta Dental Ins. Apr 2022 - PresentSan Francisco, California, UsMember of the Enterprise Service Delivery team focused on optimizing the Customer Operations group through use of Automation, AI, and process improvement. Role Highlights:-Realigned business stakeholders from focusing on solutions, to understanding the problem they are focused on, and the outcome they wish to achieve-Implemented Email Automation to automatically process incoming email requests using an Email Bot with AI-Leading a team in defining a new Care Coordination initiative that will enable Advocates to provide next level service to member patients, guiding them in their treatment paths -
Sr. Product ManagerConvo Communications Nov 2020 - Apr 2022Austin, Texas, UsResponsible for Platform and Interpreter Experience for Convo's Video Relay Service platform where Virtual Interpreters enable conversations between the deaf community and the hearing. Role Highlights:-Led the design, development, and release of Virtual Teaming enabling Virtual Interpreters to work from home during the pandemic.-Recognized an increasing problem in the Abandonment rate of inbound calls, and initiated an experiment to improve numbers by changing the ringing tone for those users. After the change, measured the change which resulted in an increase in over 500 billable minutes a month.-Began project to move from on premise architecture to cloud based. This included modernization efforts to allow for increased agility across the organization and products. -
Senior Product ManagerTravelport Jul 2016 - Nov 2020Langley, Berkshire, GbResponsible for defining the product vision, features, and road map required for a flexible, cost effective distribution platform that connects Car Rental companies to their customers. Our mobile first platform offers car rental services to customers like Expedia, Priceline, Concur, and American Express Travel, and it enables them to search and reserve car rentals using API services. In my role, I am leading our Car teams in developing a mobile first travel commerce platform that standardizes the delivery of content from disparate car vendors. -
Senior Product ManagerVmware Mar 2011 - Mar 2016Palo Alto, Ca, UsProduct Management responsibility for several cloud automation and management software products in a $350M product group. Drove strategy for Service Catalog solution, introduced new product to support Infrastructure as a Service (IaaS), integrated acquisition, release of major and minor product versions, and enabled internal groups for releases. -
Senior Product Manager For Heat Service Management SoftwareFrontrange Solutions Jan 2001 - Mar 2011Milpitas, Ca, UsProduct Management responsibility for entire HEAT Service Management product line. Introduced several new supporting products, including Service Catalog, Knowledge Management, and IP Voice integration. As the product manager, HEAT Service Management maintained a 93% maintenance renewal rate and increased annual revenue from $30M to $60M. -
Bradley MechanicUs Army Jun 1992 - Jun 1996Arlington, Virginia, Us
Jason Holmberg Skills
Jason Holmberg Education Details
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University Of Colorado Colorado SpringsInformation Systems -
Maine West High School
Frequently Asked Questions about Jason Holmberg
What company does Jason Holmberg work for?
Jason Holmberg works for Delta Dental Ins.
What is Jason Holmberg's role at the current company?
Jason Holmberg's current role is Product Management Professional.
What is Jason Holmberg's email address?
Jason Holmberg's email address is ja****@****ort.com
What is Jason Holmberg's direct phone number?
Jason Holmberg's direct phone number is +171938*****
What schools did Jason Holmberg attend?
Jason Holmberg attended University Of Colorado Colorado Springs, Maine West High School.
What skills is Jason Holmberg known for?
Jason Holmberg has skills like Cloud Computing, Product Management, Saas, Itil, Enterprise Software, Integration, It Service Management, Management, Requirements Analysis, Professional Services, Vmware, Change Management.
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