Position SummaryTasked to achieving sustainable results and organizational efficiency through coordinating functions critical to organizational development; including forecasting staffing needs, employee selection, and training; maintaining employee records, payroll, and organization policy; monitoring company turnover, patient census to employee ratio, and formulating strategies to aid in employee retention and decrease turnover.ExperiencePlanning and coordinating short and long-term HR strategies for over 1000 employees in over thirty different hospice sites in five different states to support organizational objectives.Conducting salary benchmarking and performing job analysts for various healthcare job positions.Developing and facilitating new hire orientation for organization employees. Managing and improving the accuracy and effectiveness of the payroll process for over 100 employees in over 10 different hospice company sites.Adept in recruitment and interviewing. Including providing performance based interviewing training to hiring managers and developing cognitive based interviewing questionnaires for multiple job positions.Collaborating with executive management in all aspects of improving the organizational performance of all company locations.

ExperienceIdentified and contacted prospective summer camp organizations from across Texas, Louisiana, and Mississippi. Conferred with clients to persuade them to consider the university campus for their desired summer camp needs by discussing the client’s ideal location and explain how those needs could be met by using our campus. Consulted with clients to determine their organization's objectives and requirements for each week of camp.Monitored a summer camp budget of $121,000. Inspected facilities to ensure they conformed to client’s needs. Managed all aspects of each week of camp during the summer. Interacted with camp executives and guests during the week to ensure client satisfaction. Managed the summer camp season schedule. Coordinated with faculty and the maintenance department to prepare campus and plan scope of camp events, coordinate camp needs, and review university procedures. Recruited, hired, and trained summer staff. Oversaw campus summer staff which consisted of six camp staff and 12 weekend custodial staff. Recruited, hired, and trained summer staff.

Position SummaryManaged and coordinated the administrative and operational planning of the residence life program for the university. Oversaw the quality of living in eight different residential communities. Provided leadership and direction for student learning and development. ExperienceManaged housing assignment processes for the university residential program with over 950 bed spaces in eight living areas. Oversaw the administration and fiscal management of the residence life program and department budget. Maintained over 15 department line item budgets. Provided leadership and direction for residence hall employees and university students. Directly supervised six resident directors. Indirectly supervised 24 resident assistants. Managed residential community of over 900 students annually.Developed and coordinated residence life employee recruitment, selection, and training program. Coordinated and lead professional development programs for staff. Coordinated community programming in the residence halls. Coordinated strategic planning and assessment efforts for the residence life program. Facilitated all logistics, communicated with outside vendors.Served on university-related committees including Institutional Effectiveness Committee, Emergency Response Committee, Campus Safety Committee, Student Affairs Vice President Search Committee, and several former building renovation committees.Other areas of responsibility included organizational planning, marketing, social media management, designing instructional material, and customer relationship management.

ExperienceManaged four residence halls, over 2,500 students, and over 40 staff during a span of 12 years. Completed administrative duties including but not limited to, supervising resident assistants, overseeing duty changes, communicating with residents regarding housing assignments, and coordinating charges for damages to the hall. Provided leadership and direction for the residence hall community. Adjudicated conduct cases. Performed emergency first aid and contacted professional medical assistance when necessary. Responsible for maintaining a yearly budget. Organized community programs for each semester.Participated in employee recruitment, selection, and training. Created, planned, and implemented the fall resident assistant two week training period.Completed administrative duties including but not limited to, supervising resident assistants, overseeing duty changes, communicating with residents regarding housing assignments, and coordinating charges for damages to the hall.

ExperienceResponsible for appearance of multiple stores, stock management, and customer service. Given occasional management responsibilities, by the owner, for the well being of the store, the performance of the employees and the needs of the customers.Experienced in retail sales, communication, and customer service skills. Maintained knowledge of sales and promotions, as well as policies regarding payments and exchanges. Responsible for appearance of multiple stores and stock management.

ExperienceDeveloped expertise in all areas related to retail and customer service including, but not limited to, merchandise stocking and management, customer service, and merchandise loss prevention. Earned $327,799 in sales in 1996 resulting in an award letter and entry into Levi’s $300,000 club.