- Provided technical support for end-users, troubleshooting and diagnostic the issues and rectification without Escalations.- Managed Datacenter servers and hardwares without issues.- Managed accounts, network rights, and access to systems and equipment.- Managed 9+ third-party Vendors to ensure the organization requirements have met and provided seamlessly.- Ensuring all endpoints security and properly patched.- Experience with security application such as , crowd strike, bigfix ,forescout ,Forcepoint one Endpoint and mark 2 server managements.- Experience in WAN controller and Access point troubleshooting.- Installation of network printers , switches and workstations other peripherals.- Experience with Esxi servers and managed with vcenter and vsphere.- managed Monthly audits and IT checklists- iT asset and inventory management

-Experience with network infrastructure and Datacenter Hardwares.-Proficiency with infrastructure devices, including ruckus switches, routers, wireless access points, controllers, and firewalls- Experience with Active Directory 2012R2, Users permission & Account management,GPO, Sharedrives, Opera v5 applications and symphony servers.- systems and network devices installation and configuration.- Troubleshooting network and server issues.- Managed third-party Vendors and device peripherals.- Experience in server updates and network patches.