Jai Nardani Email & Phone Number

London, United Kingdom

•Managing Elite Partners across Airtime•Resolving inbound queries from Elite Partners via phone, email and CRM•Providing resource for existing Partners to assist them in closing new business•Liaising with Partners to resolve contract rejections where further information is needed•Liaising with networks and carriers, following escalation processes where required•Assisting the Partners in growing their existing base, by means of offering additional products•Processing of… Show more •Managing Elite Partners across Airtime•Resolving inbound queries from Elite Partners via phone, email and CRM•Providing resource for existing Partners to assist them in closing new business•Liaising with Partners to resolve contract rejections where further information is needed•Liaising with networks and carriers, following escalation processes where required•Assisting the Partners in growing their existing base, by means of offering additional products•Processing of customer stock orders•Reconciliation of orders and invoices•Regular contact to existing clients, whether through email, skype or over the phone•Escalation of any customer service issues and management thereof•Keep accurate records of all discussions and correspondence with customers•Storing of customer sensitive data including contracts and identification•Participating in generating additional sales opportunities•Develop and maintain positive relationships with customers and other departments•Understand the Chess culture and business markets•Full compliance with company policies and procedures Show less

127 Piccadilly, Mayfair, London W1J 7Px