Senior Director
Current
Jan 2024 - Present
AeroLeads people directory · profile
Jaideep Joseph Email & Phone Number
Learning & Development | Operations Management | Service Delivery | Knowledge Transition | Process Excellence
at
Mindlance
1 work email found
@mindlance.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Learning & Development | Operations Management | Service Delivery | Knowledge Transition | Process Excellence
Location
Gurgaon, Haryana, India
Company size
Who is Jaideep Joseph? Overview
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Quick answer
Jaideep Joseph is listed as Learning & Development | Operations Management | Service Delivery | Knowledge Transition | Process Excellence at Mindlance, a company with 1375 employees, based in Gurgaon, Haryana, India. AeroLeads shows a work email signal at mindlance.com and a matched LinkedIn profile for Jaideep Joseph.
Jaideep Joseph previously worked as Senior Director at Mindlance and Director at Mindlance. Jaideep Joseph studied at Ihmctan.
Company email context
Email format at Mindlance
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*@mindlance.com
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AeroLeads found 1 current-domain work email signal for Jaideep Joseph. Compare company email patterns before reaching out.
Profile bio
About Jaideep Joseph
An accomplished future-focused and goal-driven leader with 18+ years of experience in Management, Service Design, Delivery and Operations with a reputation of executing on decisions and delivering results. Offers expertise spanning business administration and change management, achieving stellar results with competent planning, developing a professional services organization, and utilizing quality frameworks and best practices to improve operational performance and profit.
Listed skills include Training, Team Management, Training Delivery, Performance Management, and 32 others.
Current workplace
Jaideep Joseph's current company
Company context helps verify the profile and gives searchers a useful next step.
Mindlance
8 roles
Jaideep Joseph work experience
A career timeline built from the work history available for this profile.
Director
Oct 2021 - Jan 2024
Avp Operations
Ensure management and employees' full understanding of business needs, auditing andcompliance, tracking progress towards goals and measuring analytics on P&L & ROILed end-to-end Global Operations for Internal Legal Collections Vertical with a team of 250+employees.Communication: Conducted monthly & quarterly employee Townhall for business update andRewards.
Mar 2019 - Nov 2020
Senior Division Manager
Led the 100+ FTE for Legal Debt Collections for India siteAssisted with the development of annual budgets, Operational standards and strategic businessgoals (Monthly/Annually)Service Delivery: Responsible for daily, monthly and yearly collection goals for Outbound andInbound India Contact CenterService Delivery: Delivered 99% Service level for Inbound.
Apr 2016 - Feb 2019
Senior Manager Learning Development
Managed a team of 11 members (globally) and delivered Global Operations Training for InternalLegal vertical; supporting over ~350+ employees across three sites - Michigan, San Diego and IndiaResponsible to deliver end-to-end collections trainings for new hires for call center and back-officeprocessesEnsured:Training delivery governance through audits and.
Nov 2015 - Mar 2016
Learning And Development Manager
Responsible for managing the India site end to end Training delivery for Legal Collections CallCenter and Back Office.Developed and implemented the collections training framework for Legal Collections training from New Hire to Production (BAU)Conceptualized and implemented need-based process modifications such as development ofmaterial, modules and.
Aug 2012 - Oct 2015
Unit Manager Process Training
Metlife Gosc, Noida
Knowledge Acquisition Knowledge Transfer Resource deployment and readinessKnowledge Transfer Client Certification for Knowledge Transfer team Documentation and SOP creation and sign off Delivery of NHT and PILOT performance for Associates Delivery of Compliance modules like HIPPA and Money Laundering Knowledge Management during BAU – Process.
Jan 2009 - Aug 2012
Assistant Manager-Training
Vertex Customer Service India Pvt. Ltd.
As a Training lead, delivered trainings to UK-based clients for Financial, Travel (Airline) andCollections processesDelivered trainings on Soft Skills, Voice and Accent, Systems, Product, and ProcessObtained approval on Soft Collections module and implemented the same for offshore client/sSuccessfully migrated new call type for a Telecom Process and pilot.
Oct 2002 - Jan 2009
Team & coworkers
Colleagues at Mindlance
Other employees you can reach at mindlance.com. View company contacts for 1375 employees →
MJ
Mukund Joshi
Colleague at Mindlance
Jaipur, Rajasthan, India, India
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AR
Ajendra Rawat
Colleague at Mindlance
Ghaziabad, Uttar Pradesh, India, India
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SG
Sanjay Gualti
Colleague at Mindlance
Gurgaon, Haryana, India, India
View →
ED
Eric Dobbe
Colleague at Mindlance
Eldridge, Iowa, United States, United States
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BG
Bhagya G
Colleague at Mindlance
Bengaluru, Karnataka, India, India
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AS
Artika Singh
Colleague at Mindlance
Delhi, India, India
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YP
Yash Panchal
Colleague at Mindlance
Indore, Madhya Pradesh, India, India
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SR
Satyanarayana Reddy
Colleague at Mindlance
Hoboken, New Jersey, United States, United States
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AS
Aditya Singh
Colleague at Mindlance
Haldwani, Uttarakhand, India, India
View →
SS
Shubham Shivhare
Colleague at Mindlance
Gurgaon, Haryana, India, India
View →
Mukund Joshi
Colleague at Mindlance
Jaipur, Rajasthan, India, India
View →
AR
Ajendra Rawat
Colleague at Mindlance
Ghaziabad, Uttar Pradesh, India, India
View →
SG
Sanjay Gualti
Colleague at Mindlance
Gurgaon, Haryana, India, India
View →
ED
Eric Dobbe
Colleague at Mindlance
Eldridge, Iowa, United States, United States
View →
BG
Bhagya G
Colleague at Mindlance
Bengaluru, Karnataka, India, India
View →
AS
Artika Singh
Colleague at Mindlance
Delhi, India, India
View →
YP
Yash Panchal
Colleague at Mindlance
Indore, Madhya Pradesh, India, India
View →
SR
Satyanarayana Reddy
Colleague at Mindlance
Hoboken, New Jersey, United States, United States
View →
AS
Aditya Singh
Colleague at Mindlance
Haldwani, Uttarakhand, India, India
View →
SS
Shubham Shivhare
Colleague at Mindlance
Gurgaon, Haryana, India, India
View →
2 education records
Jaideep Joseph education
Education record
Science, Biology & Maths
St. Xavier School., Jaipur & Agra Public School
FAQ
Frequently asked questions about Jaideep Joseph
Quick answers generated from the profile data available on this page.
What company does Jaideep Joseph work for?
Jaideep Joseph works for Mindlance.
What is Jaideep Joseph's role at Mindlance?
Jaideep Joseph is listed as Learning & Development | Operations Management | Service Delivery | Knowledge Transition | Process Excellence at Mindlance.
What is Jaideep Joseph's email address?
AeroLeads has found 1 work email signal at @mindlance.com for Jaideep Joseph at Mindlance.
Where is Jaideep Joseph based?
Jaideep Joseph is based in Gurgaon, Haryana, India while working with Mindlance.
What companies has Jaideep Joseph worked for?
Jaideep Joseph has worked for Mindlance, Encore Capital Group, Metlife Gosc, Noida, and Vertex Customer Service India Pvt. Ltd..
Who are Jaideep Joseph's colleagues at Mindlance?
Jaideep Joseph's colleagues at Mindlance include Mukund Joshi, Ajendra Rawat, Sanjay Gualti, Eric Dobbe, and Bhagya G.
How can I contact Jaideep Joseph?
You can use AeroLeads to view verified contact signals for Jaideep Joseph at Mindlance, including work email, phone, and LinkedIn data when available.
What schools did Jaideep Joseph attend?
Jaideep Joseph studied at Ihmctan.
What skills is Jaideep Joseph known for?
Jaideep Joseph is listed with skills including Training, Team Management, Training Delivery, Performance Management, Software Documentation, Bpo, Coaching, and Employee Engagement.
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