Responsible for the technology engagement of IT LifeCycle projects engaging multiple internal stakeholders, managing and coordinating across project delivery teams and specialists and working with subject matter experts to ensure the successful delivery of project.Previous Experience Includes :-Providing Professional and Premier Level Support for Microsoft North America and EMEA Geo Customers Process OFFICE OnPrem Prior Experience in New Programs Rollout, Managing the existing Programs and ensuring that the Program’s progress towards the delivery of the expected outcomes is monitored. Deploying Processes, Skills and Tools in deals which are end to end and ensuring operational efficiency by maintaining SLA and deliverables. Expertise in deployment of Manpower Resources having skill set of Avaya, Nice & AV-BRI FMS at customer sites including 24X7X365 Centralized helpdesk environment. Deploying Remote Infrastructure Management model for handling Remote Alarm Management and providing value-add services for Overseas Avaya client. Handled Program Management and Project Management for Indian Corporates, Indian and Global MNC. RIM project for overseas clients. Key Skills: Analytical skills, Strong technical and Business acumen, Problem Solving skills, Strong planning skills