Jaikumar Ghadmode
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Jaikumar Ghadmode Email & Phone Number

Solution Success Manager | Knowledge Management | Digital Customer Service & Engagement | SaaS | Leading & Mentoring Support Team | Vision & Strategy to Support an Enterprise Applications in Cloud at eGain Corporation
Location: Sunnyvale, California, United States 4 work roles 2 schools
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Role
Solution Success Manager | Knowledge Management | Digital Customer Service & Engagement | SaaS | Leading & Mentoring Support Team | Vision & Strategy to Support an Enterprise Applications in Cloud
Location
Sunnyvale, California, United States
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Quick answer

Jaikumar Ghadmode is listed as Solution Success Manager | Knowledge Management | Digital Customer Service & Engagement | SaaS | Leading & Mentoring Support Team | Vision & Strategy to Support an Enterprise Applications in Cloud at eGain Corporation, a company with 731 employees, based in Sunnyvale, California, United States. AeroLeads shows a matched LinkedIn profile for Jaikumar Ghadmode.

Jaikumar Ghadmode previously worked as Solution Success Manager at Egain Corporation and Technical Support Team Lead at Egain Corporation. Jaikumar Ghadmode holds Bachelor'S Degree, Computer Science, First Class from Shri Chankya Education Societys Indira College Of Engineering & Technoloogy, Pune.

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Email format at eGain Corporation

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eGain Corporation

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Profile bio

About Jaikumar Ghadmode

Experienced Information Technology Specialist with a demonstrated history of working in the information technology and services industry. Skilled in C++, Core Java, Java, JavaServer Pages (JSP), SQL and XML. Strong information technology professional with a BE focused in Computer Science. Successfully leading team of 8 team members and playing a important role in hiring and training the new hires.

Current workplace

Jaikumar Ghadmode's current company

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eGain Corporation
Egain Corporation
Solution Success Manager | Knowledge Management | Digital Customer Service & Engagement | SaaS | Leading & Mentoring Support Team | Vision & Strategy to Support an Enterprise Applications in Cloud
sunnyvale, california, united states
Website
Employees
731
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4 roles

Jaikumar Ghadmode work experience

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Solution Success Manager

Current

Sunnyvale, California, United States

Dedicated Technical Support Manager with over 10 years of experience in providing exceptional technical support to an Enterprise level application and fostering positive customer relationships. Seeking to leverage expertise in troubleshooting, team leadership, and customer satisfaction to contribute to the success of a dynamic organization.

Jun 2017 - Present

Technical Support Team Lead

Sunnyvale, California

Successfully mentored and lead the team of 6 people and helped in improving and growing the team members skills as well as achieving the targets and meeting the SLAs.

Jun 2015 - Jun 2017

Senior Technical Support Engineer

Pune, Maharashtra, India

Jun 2013 - Jun 2015

Product Based It Software Company

Egain Corporation

Pune, Maharashtra, India

- Handle the tasks of providing technical support for Esoftware/application to customers via phone and email.- Managing escalations.- Approving the knowledge articles written by the team members.- Assigning work to team members based on their work load and expertise. - Collaborate with developers to schedule project deliverables, resolve known defects and.

Aug 2011 - Jun 2013
Team & coworkers

Colleagues at eGain Corporation

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2 education records

Jaikumar Ghadmode education

Bachelor'S Degree, Computer Science, First Class

Shri Chankya Education Societys Indira College Of Engineering & Technoloogy, Pune

Be, Computer Science

K.V B.E.G
FAQ

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What company does Jaikumar Ghadmode work for?

Jaikumar Ghadmode works for eGain Corporation.

What is Jaikumar Ghadmode's role at eGain Corporation?

Jaikumar Ghadmode is listed as Solution Success Manager | Knowledge Management | Digital Customer Service & Engagement | SaaS | Leading & Mentoring Support Team | Vision & Strategy to Support an Enterprise Applications in Cloud at eGain Corporation.

Where is Jaikumar Ghadmode based?

Jaikumar Ghadmode is based in Sunnyvale, California, United States while working with eGain Corporation.

What companies has Jaikumar Ghadmode worked for?

Jaikumar Ghadmode has worked for Egain Corporation.

Who are Jaikumar Ghadmode's colleagues at eGain Corporation?

Jaikumar Ghadmode's colleagues at eGain Corporation include Nishant Sanodia, Gary Belonzi, Abhishek Mishra, Matthew Staynor, and Jerry Joseph.

How can I contact Jaikumar Ghadmode?

You can use AeroLeads to view verified contact signals for Jaikumar Ghadmode at eGain Corporation, including work email, phone, and LinkedIn data when available.

What schools did Jaikumar Ghadmode attend?

Jaikumar Ghadmode holds Bachelor'S Degree, Computer Science, First Class from Shri Chankya Education Societys Indira College Of Engineering & Technoloogy, Pune.

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