Jailan Moatasem Email and Phone Number

Conduct meetings with hiring managers to determine staffing needs.• Screening resumes and perform phone interview.• Coordinate interviews with hiring managers.• Organizing and managing new employee orientation, on boarding, and training programs.• Develop required forms for new hires, promotions, and transfers.• Deliver sessions for new comers providing them with Oracle user's manual. • Manage all medical related matters (Medical Card, Insurance Policy, Claim, etc..)• Answering employee questions and addressing employee concerns.• Submit employment activity reports.• Provide Human Resources policy guidance and interpretaVon.• Identify training needs for business units and individual execuVve coaching needs.• Supporting the development and implementation of Human Resources initiatives and systems.• Follow up on the interview process status.• Assist in performance management processes.• Performing administrative tasks

• Manage the transfer of employees, managers and title adjustment on Oracle.• Conduct sessions for new comers providing them with Oracle user's manual.• Responsible for the process of a resigned, promoted and new hired employee.• Manage employees' monthly deductions.• Handle purchasing orders on Oracle for Home Sales department.• Manage in cooperation with Recruitment department the job descriptions of Home Sales employees.• Ensure the relevant HR database is up to date, accurate and complies with legislation.

•Responsible of interacting with customers to provide information in response to inquires about products and services.•Handle and resolve customer's complains & assist individuals interested in submitting new accounts.•Manage complaints and problems, ensure following it up and solving it.•Provide excellent quality service standards.•Provide accurate professional information related to the company’s services and programs.•Develop a constructive working relationship with other departments to ensure proper implementation of company’s objectives.