Jaimae Lacey Email & Phone Number

Florida, United States

Tampa/St. Petersburg, Florida Area

Trusted advisor and coach to senior information technology executives across multiple industries. Guide clients to successfully implement key strategic initiatives, leveraging leading practices in Enterprise Architecture and Innovation.

JTL Technical Consulting provides a variety of technical services, based on current need.Our team specializes in guiding entrepreneurs through the "Tech Maze", primarily in the eCommerce space, giving them FREEDOM to focus on other parts of their business. Actionable guidance includes Business Strategy, Product/Service Identification, Marketing Automation Planning, Tech Planning, Systems Setup, Web Development, Campaign Setup and Management, and On-Going Support.

E&J Mercantile is a physical products company, specializing in eCommerce; social media; manufacturing; and global import/export operations. We are excited to bring you unique items from here in the U.S. and around the world! You will find us on our favorite shopping platform, Amazon!

Tampa/St. Petersburg, Florida Area

As part of Cisco’s Digital Transformation team, leading and driving innovation in the hospitality, travel and retail vertical. Working with Cisco’s largest hospitality and cruise customers at the CxO level to understand business requirements and identify business initiatives, while defining how Cisco’s products, services and partners can deliver targeted business outcomes. Leads the hospitality business architecture practice. Advises product teams and influences solution roadmaps to serve hospitality. Strategic contributor for hospitality vertical and represents Cisco as a member of Hospitality Technology Next Generation (HTNG).- Digital transformation architect for first hotel chain wide sale and adoption of cloud, wireless and mobile guest acquisition services, delivering a seamless mobility platform instrumental in accelerating brand initiatives- Shaped and expanded the hospitality service provider growth program- Hospitality/Retail expert contributing to strategic partner alliances (ex. Apple, IBM, Verizon, hospitality specific partners)- Designed network/mobility/collaboration/IoT solutions and GTM strategy for the hospitality, travel and retail vertical- Created social strategy and blog for hospitality and travel sector; Cisco expert for Community of Interest webinars

Greater Atlanta Area

Spearheaded Enterprise Portfolio Architecture, Business Architecture and User Experience (UX) disciplines and initiatives for the enterprise; Managed enterprise architecture and information security governance program activities.- Led cross functional team in auditing and reengineering project management and financial processes- Spearheaded ground up establishment of Portfolio Management and Project Governance programs at IHG to drive definition and execution of IT Strategy.- Key author of IHG business transformation initiatives, to include Enterprise Architecture; Development Processes and Tools; Program Management and Governance; and IT Service Management (ITSM).

Greater Atlanta Area

Led Solutions Architecture team in direct support of the development of IHG’s next generation Global Reservation System.- Responsible for all design activities for the $155M+ initiative, targeted to replace the current HOLIDEX central reservation system with a cloud based, high transaction, globally deployed solution. - Partnered with corporate and global business teams; defined product and service strategies aligned to desired business moments, intrinsic UX vision, and functional process and informational components to realize an industry changing, high profit guest centric sales and marketing solution. - Introduced the use of a unique blend of traditional requirements elicitation methodologies in concert with Business Process Modeling (BPM), Business Functionality Scenarios, UX Affinity Diagrams and Solution Roadmaps. Implemented customized Agile processes across the project spectrum.

Greater Atlanta Area

Provided vision, strategy and action guidance to IHG as the company embarked on next generation Hotel Ecosystem technology initiatives. - Led discovery effort to identify the optimal Property Management System (PMS) and EAI/Web Service Interface platform strategies. - Managed a cross-functional team to assess the competitive landscape and IHG current state against future vision; determined business model, benefits analysis, and solution assessment criteria; and provided target approach with triage planning recommendations to the Executive Council.

Orlando, Florida Area

Lead project team consisting of Business and IT resources in the scoping, architecture, design and construction of an Enterprise Data Hub (EAI and SOA layer) to synchronize and cleanse data across multiple disparate systems.Orchestrated the upgrade of the company mortgage and receivables infrastructure within the Oracle EBS and Daybreak product sets.Created owner web capability to allow users to manage accounts and perform various booking/finacial transactions. Focused on the design and delivery facets for SOA and ETL services required to for system integration.

Orlando, Florida Area

Responsible for client engagements, architecture and delivery of all systems and services for the Resort Management arena within WVO- Owned Product Management and Systems Engineering through the visioning, development, launch and sustainment of next generation systems within the Wyndham Resort Management portfolio -- Architected, designed, developed and delivered Wyndham’s next generation Vacation Ownership Property Management System (PMS). Wholly responsible for delivery of the $48M project, leading to installation at 152 timeshare resorts. -- Envisioned, architected, designed and developed a leading-edge Enterprise Application Integration (EAI) cloud framework that provides a common framework for integrating incompatible and distributed systems both within Wyndham and with outside business partners. - Managed capital and expense budget management; resource allocation; project governance and product strategic roadmap. Conducted PCI and SOX compliance audits/remediation initiatives. Successful utilization of multiple strategic vendor relationships, to include offshore and remote development activities. - Led technical team dedicated to providing 24X7 system production support for all resort management systems. Responsible for resort level interface installation/support (numerous systems to include MICROS and ALOHA Point of Sale, SafeLok and VING key card, and Voice Mail/Call Accounting systems).

Parsippany Nj And Phoenix Az

Managed the design, development and maintenance of Central Reservation and supporting software applications for Cendant’s Hotel Division. - Crafted the architectural roadmap for legacy and new technology applications within the Central Reservation arena. - Implemented technical project management processes to support the overall strategic vision. Liaison between business sponsors and IT community. Managed multi-million dollar operating expense and capital project budgets. - Wide range of disparate systems consisting of web based and client-server applications, primarily C/UNIX, VB/NT, J2EE/WebLogic and TIBCO. - Developed an aggressive system development strategy, utilizing outsourcing partners, to meet immediate as well as long-term business needs.

Las Vegas, Nevada Area

Program Manager leading the design, development and rollout of key strategic projects for PurchasePro.com, one of the largest providers of global and private B2B marketplaces of the time.- Led effort to redesign back-end architecture and implement streamlined globalized/localized functionality across the entire platform, via highly successful engagement with diverse on/off-shore technical teams.- Provided product management of Stratten-Warren purchasing and PeopleSoft CRM systems and services

Edwards Afb Ca And Nellis Afb Nv

Provided program management and technical expertise in support of U.S. Air Force acquisitions of multi-million dollar avionics/weapons systems.- Led U.S. Air Force Integrated Product Teams (IPTs), comprised of software developers, infrastructure managers and customers in the successful completion of numerous software capability and capacity audits.

Multiple Locations

U.S. Air Force Officer with extensive leadership achievements during 10 years of active duty service- Led a contingent of programmers, engineers, analysts, and civilian personnel during operational test and evaluation of multiple next generation air, land and space based military armament.- Coordinated $9.4M physical asset recovery and dispersal initiative, following conclusion of multibillion-dollar Air Force missile test program. Provided clear direction and leadership to a 40-person team. Designed, developed and implemented specialized software tools/processes to track closure activities.- Managed team of mission planning specialists for $12M aircraft and classified weapon system mission planning static/mobile facilities. Included planning and generation of mission data; aircrew training and support; database management; and operational test of mission planning systems and aircraft interfaces.- Supervised the acquisition/integration/operation/maintenance of $1.4M data reduction facility and $4B Local Area Network (LAN) facilities. Managed the daily operations of network administrators and telemetry data analysis engineers. Managed help desk activities for mainframe data processing center and communications component repair group, servicing 25,000+ users.- Proficient in ISO9000 and SEI Software Capability Maturity Model (CMM) practices; DoD system acquisition process, and software development/maintenance standards. Expert Total Quality Management (TQM) facilitator; guided Process Action Teams to unprecedented process improvements resulting in receipt of the 1991 Quality Improvement Prototype Award; augmented national U.S. Air Force Inspector General team.

Ms, Management Information

Bs, Computer Science, Marketing