Jaime-Antonio Cevallos Email and Phone Number
Jaime-Antonio Cevallos work email
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Jaime-Antonio Cevallos personal email
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As Restaurant Manager at Pikaia Lodge, I lead operations in a world-class gastronomic environment, combining luxury dining with sustainability in one of the most exclusive destinations globally. My role encompasses overseeing the restaurant and wine cellar with over 80 premium labels, creating unique food and wine pairing experiences that have significantly boosted sales and enhanced guest satisfaction.I have successfully developed signature cocktails that achieved record-breaking sales and elevated our social media presence during my first year. Through strategic management, team training, and innovation in service protocols, I have optimized costs and expanded the wine portfolio to cater to a diverse global clientele.Committed to delivering excellence, I specialize in personalized guest experiences, designing service protocols, and ensuring seamless coordination between restaurant operations and guest expectations. Fluent in English, Spanish, and French, I bring a multicultural approach to hospitality and gastronomy, aligning with Pikaia Lodge’s mission to deliver unforgettable, sustainable luxury.What Have I Contributed to the Food and Beverage Industry?I focus on designing tailored product offerings that address the specific needs of target customers, incorporating strategic marketing insights. Additionally, I conduct in-depth analyses of the benefits and impact of newly developed products to maximize their market potential.Key Knowledge and Skills:Software Management: MICROSHospitality Etiquette and ProtocolCost Management in F&BManagerial Skills for Middle Managers and Supervisors (Escuela Politécnica, Quito)Expertise in Gastronomy and Restaurant OperationsProfessional Experience:Manager: Strategic service development and team leadership.Customer Service Trainer: Training to enhance service standards.Bartender: Creator of signature cocktails and personalized beverage experiences.Dining Room Specialist: Expertise in service coordination and professional table settings.Culinary Expertise:Culinary techniques with a focus on international cuisine.Large-scale culinary production.Preparation and plating of hot dishes.
Pikaia Lodge / Galapacific S.A.
View- Website:
- pikaialodge.com
- Employees:
- 30
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Administrador De Restaurante - Capitán De ServicioPikaia Lodge / Galapacific S.A.Quito, Pichincha, Ec
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Restaurant ManagerPikaia Lodge / Galapacific S.A. Jul 2023 - PresentSanta Cruz Island, Galapagos, EcuadorOperational management of the restaurant and sommelier duties, overseeing a wine cellar with over 80 labels.Implemented wine and food pairing experiences, increasing sales and rotation of the wine cellar, resulting in a sales surplus.Achieved a 34% increase in beverage sales within one year while reducing operational costs to 34.1%.Developed signature cocktails that set sales records and strengthened the bar’s presence on social media.Designed service protocols, managed restaurant organization, and personalized guest experiences.Multilingual management in English, Spanish, and French.
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Restaurant ManagerBhumi Feel Good Kitchen Feb 2023 - May 2023Quito, Pichincha, Ecuador
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Graphic/Web Design - It SupportFocus Innposs Ec Jun 2021 - Jan 2023Quito, Pichincha, EcuadorIT support of POS systemsGUI programmerWeb page designer for customers (Wordpress)Menus and Logos graphic designer -
Food & Beverages Supervisor - Hotel Jw Marriot QuitoMarriott Internacional Nov 2020 - May 2021Quito, Pichincha, EcuadorEnsure associates work as a team to ensure a luxury service experience. Hiring, training, evaluation, attention to problems, work schedules, application of disciplinary action processes, motivation and coaching of employees. Control management of wineries and inventory of liquors and wine cellar. Ensure the quality and safety of food and beverages served in restaurants. Monitoring the income indicators in restaurants and bars. Creation and development of new products to maximize sales. Planning and coordination of events, theme parties in restaurants. Ensure quality and compliance with standards, as well as the development and implementation of improvement processes to increase efficiency, organizational productivity, and cost optimization. Ensure that equipment and materials are complete and in proper working order. -
Food And Beverage Supervisor - Banquets & Events At Hotel Jw Marriott QuitoMarriott International Apr 2018 - Nov 2020Quito, EcuadorLead the performance of the Banquet team.Responsible for the recruitment, training and evaluation of performance of team associates.Pay special attention to the details requested by the contact of the events, external contractors, meeting planners and other people involved.Plan and coordinate event´s logistics according to standards of the brand.Management and control of banquet accounting records for the forecast of the events department.Creative design of new products to be introduced in the market.Responsible for the control of stocks of supply warehouses for the service.Responsible for the purchases and requisitions of products for the banquet operations department.
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Banquets, Meetings & Conventions Operations SupervisorHilton Hotels & Resorts May 2015 - Jul 2017Quito, Ecuador• Manage banquets and catering staff.• Supervise and verify compliance with Hilton standards.• Monitoring and reporting of the preparation, planning, control and logistics of catering events.• Distribution of staff by tasks and events, time management of the department.200 subordinates -
Chief Assistant Of Food And Beverages DepartmentGrupo Barlovento Eventos Sep 2014 - May 2015Ecuador• Manage the production kitchen staff. (Food, tasks and timetables).• Ensure improved enforcement and control of food handling practices. HACCP• Supervision of kitchen staff and coordination of catering events.• Planning, organization and control of standard recipes• Execution of the production kitchen management reports.• The implementation of work processes.• Inventory management.
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Cafeteria ManagerHanaska May 2013 - Jun 2014U.S. Embassy - Quito, Ecuador• Planning, organization, and control of internal meetings. • Customer Service (Continuous Improvement Process) • Manage and reconcile petty cash / Sales, • Cost Control and Planning / Providers Management, • Implementation of ISO 22000 y 9001.• Good Manufacturing Practice (GMP) Trainer • Petty cash and cash flow responsible• Human talent supervision in different areas / Trainer (courses) • Final reports elaboration based on goals. • Inventory Management.• In charge of 5 associates • Moves own annual budget. -
Restaurant ManagerHappy Panda Chinese Restaurant - Dim Sum Bar Sep 2012 - Dec 2012Quito, Ecuador• Standards & Manuals and process creator • Stocks Control• Trainer and supervisor in different areas • Marketing • Cost Control and Planning / Providers Management• In charge of 14 people. • Moves own annual budget. .
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Staff De SalónTommy'S Diner Oct 2011 - Sep 2012Montpellier Area, FranceDeliver food orders from the kitchen to customers’ tables rapidly and accuratelyAct as the contact point between Front of the House and Back of the House staffCommunicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkinsServe welcome drinks and hors d’oeuvres, upon guests’ arrivalEnsure food is served in accordance with safety standards (e.g. proper temperature)Check in with customers and take additional orders or refill water, as neededRemove dirty dishes and utensilsAnswer guests’ questions about ingredients and menu itemsInform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)Make sure families with young children get kids menus and special silverware sets -
Restaurant ManagerEl Mezcalito - Mundisabor Mar 2006 - Jul 2009Quito - Ecuador• Customer Service (continuous improvement process) • Management and balance of petty cash / Sales control • Stocks and inventory control • Cost control and planning / Management of suppliers, • Supervision of human talent in different areas / Trainer.
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Cusinier Du Cusine ChaudXanterra Parks & Resorts Jul 2008 - Oct 2008Région De Flagstaff, Arizona, États-Unis• Servicio al Cliente• Cocinero cocina caliente (Desayunos-Lunch, Brunch)• Manejo de procesos, clasificación de producto, etiquetado, FIFO (PEPS). • Servicio de restaurante• Housekeeping• Good Manufacturing Practice (GMP) Trainee.
Jaime-Antonio Cevallos Skills
Jaime-Antonio Cevallos Education Details
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Hotels And Restorants -
Universidad Internacional Del EcuadorHotel, And Restaurant Management -
Business Affairs
Frequently Asked Questions about Jaime-Antonio Cevallos
What company does Jaime-Antonio Cevallos work for?
Jaime-Antonio Cevallos works for Pikaia Lodge / Galapacific S.a.
What is Jaime-Antonio Cevallos's role at the current company?
Jaime-Antonio Cevallos's current role is Administrador de Restaurante - Capitán de Servicio.
What is Jaime-Antonio Cevallos's email address?
Jaime-Antonio Cevallos's email address is jm****@****ail.com
What schools did Jaime-Antonio Cevallos attend?
Jaime-Antonio Cevallos attended Universidad Internacional Del Ecuador, Universidad Internacional Del Ecuador, Eae Business School.
What are some of Jaime-Antonio Cevallos's interests?
Jaime-Antonio Cevallos has interest in Oenology (Enología), Economic Empowerment, Education, Environment, Customer Service (Servicio Al Cliente), Quality Control (Control De Calidad), Science And Technology, Human Rights, Food And Beverages (A&b), Arts And Culture.
What skills is Jaime-Antonio Cevallos known for?
Jaime-Antonio Cevallos has skills like Hotel Management, Hospitality Management, Resorts, Banquets, Hospitality Industry, Hotels, Food And Beverage, Pre Opening, Front Office, Revenue Analysis, Fine Dining, Restaurant Management.
Who are Jaime-Antonio Cevallos's colleagues?
Jaime-Antonio Cevallos's colleagues are Ariana Paez, Bryan Tasipanta, Cindy Valencia, Mateo Egas, Herbert Frei, Andrea Quiñones, Myel Anyel Olmedo.
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JAIME ANTONIO CEVALLOS BETANCOURT
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