Jaime Castañeda

Jaime Castañeda Email and Phone Number

Strategic Initiatives Manager, Global Payroll Client Success at ADP @ ADP
El Paso, TX, US
Jaime Castañeda's Location
El Paso, Texas, United States, United States
Jaime Castañeda's Contact Details

Jaime Castañeda personal email

n/a
About Jaime Castañeda

I am passionate about volunteering and continuous learning.

Jaime Castañeda's Current Company Details
ADP

Adp

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Strategic Initiatives Manager, Global Payroll Client Success at ADP
El Paso, TX, US
Website:
adp.com
Employees:
96724
Company phone:
(877)929-6687
Company email:
Contactadp@adp.com
Jaime Castañeda Work Experience Details
  • Adp
    Adp
    El Paso, Tx, Us
  • Adp
    Strategic Initiatives Manager, Global Payroll Client Success
    Adp Sep 2024 - Present
    Roseland, New Jersey, Us
    Leads the adoption and execution of key strategic projects within ADP’s Global Payroll Client Succesd organization, directly impacting client satisfaction for some of the largest companies worldwide. This role enhances the employee experience for Client Success Managers, Directors, and Executives by gathering business requirements, defining priorities, and ensuring the seamless delivery of solutions. Through collaboration with stakeholders to align teams, manage project interdependencies, and ensure readiness for new platforms and processes, the focus is on driving business transformation and improving operational efficiency on a global scale.
  • Adp
    Esi Global Service Relationship Manager
    Adp Aug 2018 - Sep 2024
    Roseland, New Jersey, Us
    Monitor activities and influence multinational corporate stakeholders from sales handover through implementation and the entire client life cycle with ADP. Manage and negotiate renewals, additional business opportunities and all other commercial transactions. Serve as client advocate and ADP contact for the client's decision makers and senior executives. Monitor and manage the client relationship and ensure satisfaction at global and, when relevant, at regional level. Conduct needs and trend analysis by interpreting account operations data, evaluating business processes, and analyzing key performance indicators to gauge impact on client satisfaction and determine necessary components to establish results focused account plans. Provides program management governance for projects, open item deliverables, change management initiatives, and action plan work efforts to achieve expected outcomes and attain strategic objectives.
  • Adp
    Tcoe Tax Resolution Services Team Leader
    Adp Jul 2016 - Aug 2018
    Roseland, New Jersey, Us
    Leverage project management and leadership expertise to assist the Team Manager in establishing the direction of daily activities, ensuring efficient operations, and creating an overall productive and enjoyable working environment for employees. Drive team to produce accurate and timely resolution on agency notice inquiries. Implement initiatives resulting in improved business processes. Communicate and collaborate with various internal and external business partners. Train and mentor team members and identify development needs, working with leadership to coordinate additional training as needed. Analyze team statistics and prepare reports.
  • Adp
    Gmm&C Money Movement Specialist
    Adp Sep 2014 - Jun 2016
    Roseland, New Jersey, Us
    Work with business units throughout ADP, along with banks and other financial organizations to manage money movement and accounting of client funds for the entire CAPS Organization. Responsible for transmitting, receiving, confirming and verifying in a multi-platform environment various types of transmissions (TAX, ACH, FSDD, and EFT Positive Pay) within established deadlines with ADP Partner Banks. Constantly communicate with various internal and external ADP Business Units. Participate with ADP projects and implementations. The team will process 20,000 incoming and outgoing bank files per month totaling more than 400 billion dollars. Use multiple platforms including ETS, Mainframe, eNets, and Connect Direct.
  • Adp
    Dealer Services Client Technical Analyst Ii
    Adp May 2011 - Aug 2014
    Roseland, New Jersey, Us
    Provide Tier II service to Cobalt's customer base and assists Support Specialists and Tier 1 personnel who provide primary telephone support to customers. Provides technical assistance on assigned customer issues, training on new and existing products, and feedback to management regarding the technical skill and training needs of the Tier 1 staff. Focal point for escalations and communications from Technical Support to Development, IT/IS and third-party vendors. Knowledgeable in all Cobalt products and services with an understanding of other transactions that impact customer s, such as polling, domains and production. Able to communicate this knowledge in a clear, logical and patient manner via the telephone and email to Tier 1 staff, Account Advocates, customers and third-party vendors.
  • Nine Six Incorporated
    Chief Executive Officer
    Nine Six Incorporated Apr 2014 - Mar 2023
    Responsible for providing administrative leadership to ensure that operations are conducted in accordance with strategic business plans, professional standards, and produce fully integrated, high quality and cost-effective outcomes. Focused on optimizing culture, quality, and the client experience ensuring that the needs of the company are understood and addressed in short- and long-term strategic planning. Leading significant change management and performance improvement initiatives, maximizing financial performance and creating effective relationships with external partners. Oversee financial management, including monitoring budgets, productivity measures and other internal controls to assure defined targets and maximum performance measures are attained.
  • H&R Block
    Client Services Professional
    H&R Block Dec 2010 - Apr 2011
    Kansas City, Mo, Us
    Responsible for welcoming clients, identifying and addressing the client’s need, and maintaining a pleasant and business-like atmosphere and attitude. Interact with clients in person or via telephone through inbound and outbound calls. Used H&R Block systems to schedule and confirm appointments, check in clients, match clients to the optimal Tax Professional (using client matching software); and effectively manage client flow in a tax office. Routinely balanced cash register; and receives cash, check, and credit card payments for provided tax services; and provides clients with completed tax returns and checks.
  • Barnett Harley-Davidson
    Advertising Coordinator
    Barnett Harley-Davidson Oct 2008 - Nov 2010
    Organized advertising for print for Barnett’s Magazine and electronic media Barnett’s Website. Coordinated the scheduling of ads and product promotions to ensure client satisfaction. Carried out research on market needs and communicated them to the advertising team for appropriate ad development and placement.
  • Indianapolis Motors
    Internet Manager
    Indianapolis Motors Feb 2007 - Oct 2008
    Assist internet consumers through the sales process, close the sale. Responsible for all online marketing efforts. Create and maintain a professional image of the dealership and its services and products.

Jaime Castañeda Skills

Adobe Photoshop Microsoft Excel Microsoft Word Microsoft Power Point Microsoft Outlook Windows 7 Windows Xp Salesforce.com Amdocs Clarify Sql Html Rackspace Unix Dsql Adobe Dreamweaver Wordpress Outlook Customer Satisfaction Process Improvement Crm Sales Training Customer Service Leadership Team Leadership Microsoft Office

Jaime Castañeda Education Details

  • El Paso Community College
    El Paso Community College
    General Studies And Humanities
  • Coronado High School
    Coronado High School
    General Education

Frequently Asked Questions about Jaime Castañeda

What company does Jaime Castañeda work for?

Jaime Castañeda works for Adp

What is Jaime Castañeda's role at the current company?

Jaime Castañeda's current role is Strategic Initiatives Manager, Global Payroll Client Success at ADP.

What is Jaime Castañeda's email address?

Jaime Castañeda's email address is ja****@****adp.com

What is Jaime Castañeda's direct phone number?

Jaime Castañeda's direct phone number is +191537*****

What schools did Jaime Castañeda attend?

Jaime Castañeda attended El Paso Community College, Coronado High School.

What are some of Jaime Castañeda's interests?

Jaime Castañeda has interest in Social Services, Education.

What skills is Jaime Castañeda known for?

Jaime Castañeda has skills like Adobe Photoshop, Microsoft Excel, Microsoft Word, Microsoft Power Point, Microsoft Outlook, Windows 7, Windows Xp, Salesforce.com, Amdocs Clarify, Sql, Html, Rackspace.

Who are Jaime Castañeda's colleagues?

Jaime Castañeda's colleagues are John Baker, Helen Zheng, Victor De Oliveira, Dumitru Fondos, Dayana Salazar, Saad Tabasam, Julie Bates.

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