Jaime Castillo

Jaime Castillo Email and Phone Number

DevOps Engineer | CI/CD | Proficient in AWS tools and technologies such as: AWS EC2 - DynamoDB - AWS CodePipeline | Skilled in Docker containerization | Kubernetes | Terraform | Ansible | Jenkins @ Freelance (Self employed)
ireland
Jaime Castillo's Location
Managua, Managua, Nicaragua, Nicaragua
About Jaime Castillo

I am a Devops Engineer with experience building, advancing, and Learning CI/CD principles, AWS Tools and containerization. My skills include Excellent Python scripting with a natural Ability of talk multiple languages (English and Spanish). I'm from Nicaragua, Central America with eager to learn of the best in this field, giving the best results possibles

Jaime Castillo's Current Company Details
Freelance (Self employed)

Freelance (Self Employed)

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DevOps Engineer | CI/CD | Proficient in AWS tools and technologies such as: AWS EC2 - DynamoDB - AWS CodePipeline | Skilled in Docker containerization | Kubernetes | Terraform | Ansible | Jenkins
ireland
Website:
johncradden.ie
Employees:
5034
Jaime Castillo Work Experience Details
  • Freelance (Self Employed)
    Devops Engineer
    Freelance (Self Employed) Aug 2023 - Present
  • Freelance (Self Employed)
    Cloud Engineer
    Freelance (Self Employed) Aug 2023 - Present
  • Concentrix
    Tech Support Specialist
    Concentrix Jun 2022 - Nov 2022
    Managua, Nicaragua
    Resolved technical errors efficiently, with a 15-minute average resolution time (vs. 20 minutes).Monitored hardware and software metrics, proactively ensuring system performance and reliability.Developed Self-Help Solutions guide, reducing interaction complexity by 33% and cutting average resolution time by 40-50%.Maintained a strong 4.70/5 customer satisfaction rating and ensured system security through database management.
  • Inspiro
    Customer Service Specialist
    Inspiro Nov 2021 - Mar 2022
    Managua, Nicaragua
    Provided remote customer support for a ticket sales platform, enhancing communication between US and Canadian event sellers and buyers.Achieved exceptional metrics, including a 12-minute resolution time (vs. 18 minutes target) and 4.65/5 customer satisfaction rating.Streamlined interactions, contributing to improved sales processes and overall customer experience.

Jaime Castillo Education Details

Frequently Asked Questions about Jaime Castillo

What company does Jaime Castillo work for?

Jaime Castillo works for Freelance (Self Employed)

What is Jaime Castillo's role at the current company?

Jaime Castillo's current role is DevOps Engineer | CI/CD | Proficient in AWS tools and technologies such as: AWS EC2 - DynamoDB - AWS CodePipeline | Skilled in Docker containerization | Kubernetes | Terraform | Ansible | Jenkins.

What schools did Jaime Castillo attend?

Jaime Castillo attended Universidad Nacional De Ingeniería.

Who are Jaime Castillo's colleagues?

Jaime Castillo's colleagues are Thusitha Herath, Achilleas Miltiadous, Kasun Subhashana, Jeanette D., Gilbert M, Muhammad Fahmi Affandi, Koray Aktaş.

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