Jaime Johnson Email & Phone Number

* Provided team direction and elevated team performance and progress towards reaching business and client goals; communicated roles and expectations; and hired and trained additional staff as needed.* Reviewed team member proposals to identify potential obstacles to success or areas of concern; worked with subject matter experts (SMEs) and Sales Executives to provide potential solutions to address them. * Oversaw the proposal process activities from receipt of RFP to completion; managed large, complex projects based on capacity; ensured adherence to the proposal process and provided quality responses that met all deadlines, positioned product and service capabilities effectively* Solved unique and complex problems with broad impact on the business including the translation of highly complex concepts in ways that could be understood by a variety of audiences. * Continually assessed the proposal process for effectiveness and quality; promoted company-wide understanding of and adherence to the process through trainings and on-going meetings with SMEs; participated in Go-to-Market and quarterly meetings with our client partners, and acted as team liaison to such departments as Specialty and Home Delivery, Networks, Formulary, Operations, and Underwriting to improve proposal responses and processes. * Served as the liaison to leadership for proposal status, including facilitation of strategy sessions and kick-off meetings. * Worked closely with clients to strategically respond to proposals for new and existing customers; built strong working relationships with client proposal contacts and managed workflow and timelines. Organized and facilitated meetings throughout the year with Sales and Client Engagement leadership to discuss overall sales strategy, goals, and processes Managed staffing, performance and development, and consistently demonstrated leadership expectations during interactions with direct reports, cross functional and external stakeholders.

* Led the successful implementation of Responsive (RFPiO) for RFP project management and database content, which included training over 250 SMEs, over 50 sale executives and all of the Executive Leadership Team * Managed the development process of proposal content including creating, editing and managing customer-focused content that aligns with goals and strategies; communicated effectively with stakeholders to create and maintain proposal content for our products and services; maintained and tagged content, managed proposal templates within the content automation tool * Acted as a first line of support for all internal end users to assist in finding content and updating information in real time; develop system application requirements, specifications, workflows, processes and recommendations for compliance initiatives; monitored usage and developed and distributed analytics and reporting related to overall user and system adoption * Managed the proposal workflow process, including meeting with key stakeholders, managing enhancements and communicating process changes; developed and facilitated training on the use of our content automation tool and proactively informed the Proposal team of software updates, improvements and applicable impacts to department processes* Managed the development process of client databases including regular updates; developed, configured and enforced content governance rules through naming conventions, tagging policies and archiving outdated content

* Led large, complex projects and served as a key resource for complex or critical issues pertaining to bid completion; acted as liaison to internal and external stakeholders about bid opportunity, product gaps, or process roadblocks* Developed concise, accurate, and well-written responses to proposal questions and partnered with stakeholders to ensure inclusion of strategic positioning and messaging as directed by the sales lead, account manager, and/or client* Served as liaison to assigned departments with regard to evaluating and communicating internal RFP process and response improvement* Worked with internal SMEs to develop new proposal content and develop appropriate language based on Prime’s products and services

* Managed the proposal process of mid-size, moderately complex RFPs, from initial strategy meeting through production* Ensured adherence to the proposal process by creating responses to proposal questionnaires using the Qvidian proposal software, interviewing (SMEs), and conducting research* Served as liaison to Networks, Formulary, Underwriting and other departments to drive RFP process and response improvement* Routed new and updated responses to Database Specialist for inclusion in the RFP content management system

* Managed and implemented strategies of corporate communications and promotion plans for media relations, consumer reports, annual report, marketing, and membership* Deployed tactics to sustain strong relationships with key external stakeholders* Implemented marketing and promotional strategies associated with securing new revenue or funding* Managed corporate website, including vendor contract and relationship, content and functionality* Managed Annual Seminar, which included event theme and programs, speaker communications, sponsorships, vendors, post survey and budget* Assisted with writing proposals, white papers, and grants

Developed, maintained and managed product collateral including whitepapers, case studies, and brochuresManaged and executed all advertising, email and direct mail marketing campaignsDeveloped, maintained and managed sales tools, including presentations, scripts, letters, testimonials, contracts, pricing and other documentsOrganized and managed over 25 tradeshows and user groups every yearManaged partnershipsProduced sales and marketing reports and presentations for CEO on a monthly basisDeveloped and maintained processes, managed data integrity, trained new users and produced and analyzed reports in SalesForce.com

Wrote effective B2B and B2C communications to promote all areas of pharmacy and workforce productivity solutionsAssisted in creative process with design team on communication materials including; flyers, brochures, direct mail, displays and postersWrote and executed overall marketing plans, while monitoring deadlines and budgetsParticipated in writing and editing process of member communications

Responsible for overall project management , preparation of responses and production of RFPs Team lead on RFPs, responsible for reviewing and editing responses for correct and complete answers and to enhance as necessaryWorked with internal subject matter experts to update content in database management systemExecuted business development and open enrollment tactics including brochures, posters, letters, tradeshow booth and websites

Responsible for generating all contracts, proposals, and RFPs for business development and professional services Managed Salesforce.com, including inputting leads, updating opportunities, and closing contractsProduced on-demand business development reports for Chief Marketing OfficerConducted contract audit of all customers billed in 2008Converted over 1000 paper contracts to electronic format and attached in SalesForce.com

Integrated Salesforce.com with external lead generation company for dynamic, real-time lead managementExecuted direct mail and lead generation programsProduced sales funnel and marketing reports for Senior Vice President of Sales and Marketing and Director of Marketing on a weekly and monthly basisManaged and maintained data integrity and trained new users on Salesforce.comResponsible for supporting sales with proposals and RFPs

Managed the internal sales process by generating and processing all sales contracts efficiently and effectively for eight sales representativesAssisted sales representatives in completing RFIs and RFPs Produced sales and marketing reports for Vice President of Sales and Marketing on a bi-weekly and monthly basisMaintained integrity of content and trained new users on Salesforce.comReceived and resolved calls from clients and sales staff with product and service requestsNotified sales people of new direct leads in their territoryAssisted marketing team with writing articles for internal and external newsletters and ad concepting

Wrote and designed sales literature, promotional literature, and newslettersAssisted in increasing new and current customer salesOrganized and scheduled trainings and tradeshowsWrote marketing plan and proposalsOversaw order processing

Master Of Business Administration (M.B.A.), Marketing

Bachelor Of Business Administration (B.B.A.), Marketing

Education record