Jaime Ledger Email & Phone Number

United States

Bellevue, Washington, United States

Spearhead implementation process and facilitate engagement with customers to assess product expectations, specifications, and deliverables, ensuring alignment with project goals and customer satisfaction. Design customized solutions by gathering and crafting requirements to precisely align with strategic business needs, fostering innovation and competitive advantage. Support core operations team pivotal to organization's global mission to ensure seamless functionality across international scales.Key Achievements:● Facilitated implementation processes by providing expert support, minimizing disruptions and expediting time to value.● Articulated complex products/services with clarity, enhancing customer understanding and fostering informed decision-making.● Cultivated and nurtured startups with high potential, transforming them into remarkable business partners, thereby enhancing client portfolios and driving mutual growth.Responsibilities include:Gather and create requirements for customization to meet business needsProvide support around the implementation processExplain products and servicesCollaborate with other design and development teams

Facilitated all key HR functions including Payroll and benefits administration. Processed Accounts Receivable and Accounts Payable for this $3 Million + per year company.

Lake Forest Park Presbyterian Church

Directed daily operations of church to ensure smooth functionality and alignment with organizational objectives. Manage building contracts, janitorial services, and security measures to uphold a secure and welcoming environment. Supervised fire prevention measures, elevator operations, water backflow systems, and other safety protocols, prioritizing the well-being of congregants and staff. Conducted regular inspections and identified any signs of damage or wear to preserve integrity and longevity of the facility.TreasurerPartnered with the Board of Directors to oversee church's financial operations, including meticulous management of bookkeeping, fundraising initiatives, payroll administration, and tax obligations. Generated comprehensive monthly reports for the Board of Directors to offer detailed insights into the church's financial performance and highlight key metrics for strategic planning. Processed receipts and accounts payable, while managing staff payroll operations for timely and accurate compensation.HR CoordinatorManage all essential HR functions and programs as well as collaborated closely with our volunteer personnel committee to ensure alignment with regulatory standards and organizational objectives. Supervised matters concerning employment, compensation, and employee relations and offered prompt and effective responses to employee inquiries and requests. Assessed training requirements, crafted tailored curricula, and conducted training sessions to elevate employee competencies and organizational performance. Monitored benefits deductions and additions to payroll, while managing absentee reports to support accurate payroll processing and attendance tracking.

Lynnwood, Washington, United States

Employee and operations manager, customer service and general bookkeeping including payroll, taxes, accounts payable and receivable, day to day cash flow management and all marketing activities.

Lynnwood, Washington, United States

Quarterly distributions of funds to creditors, taxes (both state and federal) and general accounts receivable and payable. This company was in a work-out so close management of cash flow was pivotal in getting the company back on its feet.

Lynnwood, Washington, United States

Customer service and dynamic installation processes. Organized and implemented daily installation projects and managed a crew of over 20 employees on a day to day basis. Follow-up and product knowledge for successful installations, sales and customer support for the company's telecommunications customers.

Bothell, Washington, United States

Assistant Marketing Manager [2003-2005]design, implementation and follow through of marketing programs for 100+ telecommunications products for this large telecommunications manufacturing company. Managed a team of 6 individuals in the implementation of copper, fiber and home automation products. Responsibilities also included implementing a merchandising program to 6 distributors' 3000+ retail counter locations with these products, travel to national trade shows to promote the product, and tier one customer support for our largest distributor customers. Managed the Recommended Initial Stocking Order (RISO) programs for our distributor customers.

Bothell, Washington, United States

Marketing Associate [2001-2003]Design, implementation and follow through of marketing programs for the copper products line. Travel to national trade shows to promote the products being marketed.

Portland, Oregon Metropolitan Area

Customer service support, order taking, maintenance of accounts, telemarketing/prospecting and other job related activities to perform the needed customer services designated by the job title.

Pleasanton, California, United States

Maintenance of 40+ customer accounts, follow-up and product knowledge for successful sales for distribution of communications infrastructure products.

Ba In Political Science, Political Science

High School Diploma