Jaime King Email & Phone Number

Los Angeles, California, United States

Manages project’s whole life cycle from initiation to deployment on time and on budget.• Manages business stakeholders, project resources, vendors, and support• Identified and escalate issues, risks, and mitigation plans• Rescued in-danger projects by partnering with the assigned vendor, SMEs, and department leads to develop actionable project plans and bring projects back on track• Partnered with Business Transformation to enhance the project management standards and procedures• Organized programs and activities in accordance with the mission and goals of the bank• Developed new programs and applications to support the strategic direction of the bank• Meets with stakeholders and executive teams, communicating transparently regarding project issues and decisions• Producing accurate and timely reporting of program status throughout its life cycle.• Analyzing program risks.

New York, New York, United States

Managed projects for all aspects within Telecom, MDM Management, and other IT systems related to installs, upgrades, migrations and disconnects for multiple sites within the United States.• Contract negotiations, account management and vendor relationships.• Fully managed all IT related accounting processes, in conjunction with A/P and A/R.• Personally, managed the 4 Mil annual budgeting for all of IT, equipment purchases, software, Infrastructure, and support.• IT disaster recovery process documentation and vendor accountability.• Confirmed systems were in compliance with established company security policies.• Fully managed business office turn-up, migrations and shut down processes.• End user and major outage support, including management and support assignment.• Trained IT staff and management during staff turnover.• Lead Project Manager for iStar’s Teams Cloud Voice and Data migration

Anaheim, California, United States

Handled client and BES technical support, general server management/maintenance, administration of projects, tasks and company-wide upgrades for over 1100 corporate wireless data devices.• Primary on-hand and on-call contact for all after hours support related to technical and urgent wireless related issues.• Supervised all aspects of wireless account ordering, equipment recommendations, equipment billing, rate plan assessments, contract negotiations and vendor account team relations.• Created all procedure documents.

• Key contact for all coordination of voice and data orders, changes, and disconnects• Update and maintained a circuit database for inventory control and expense tracking • Processed all aspects of the TAIS Enterprise Telecommunications billing • Responsible for producing and analysis of monthly communications cost reports for accuracy and for “charge back’ to appropriate department and divisions • Coordinated and performed necessary tariff updates to call detail system• Worked with Accounts Payable to ensure correct communications expenses are posted to the division’s proper GL account• Proactively streamlined TAIS’s Cellular order process and led efforts on a company wide implementation, working with the companies Cost Saving Through Process Improvements Group/Six Sigma

Certification In Technical Writing, Technical Writing For Information Technology

Cal State University Of Fullerton Extended Education Project Management Certification, Information Technology Project Management

Activities and Societies: Cal State University of Fullerton Extended Education Project Management CertificationSuccessful completion of 3.

Microsoft Certified Desktop Support Technician (Mcdst), Windowsxp

Avaya Multivantage Software Basic Administrator Training, Software Basic Administrator Training

Blackberry Administration Certification, Blackberry Bes Administration

Nortel Admin Certification, Nortel Phone Switch Training

Microsoft Office Administration, Microsoft Office Application Training/Office Operations

Office Management and Microsoft Office Software Training

General, General