Jaime Robles Email & Phone Number

Mexico City Metropolitan Area

Coordinating and managing the troubleshooting issues or analysis issues in the software applications within the organization. I lead the applications supporting staff of the company that is involved in solving computer system-related issues of the deliverables production flow, always trying to mitigate the disruptions on the final deliverables to clients. All this work is leveraged on the framework of different methodologies or BPTs like ITIL, COBIT, Six Sigma, Scrum, PM.

Mexico

Point of contact for all projects and iniciatives in Latam Emerging countries.

Mexico City, Mexico

Responsible for cross-functional PQ process performance management for LatAmEnsure that changes in production are implemented according to maintenance windows and quality standards to avoid any unpredicted impact.Direct activities of assigned deployment resourcesPartner in region to drive down incidents & quality escapesStakeholder for ITSM

Mexico

Mexico

Mexico

In charge of the Support and Development department for all RMS services at Nielsen.

Computer Engineer, Systems

Education record