- Sourced and briefed PR agencies for pitch- Briefed and collaborated with Graphic Designers- Researched investment into Social Media Management Tools- HR assistance with on boarding, induction and merchandise management- Events management for internal and external events

- Programmatic and Managed Service digital campaign management- Strategic planning and setup using campaign management software (Demand Side Platforms inc. Google’s DV360)- Monitoring and tracking data using Excel and Google Sheets- Reporting and data analysis for client performance feedback- Direct client communication for troubleshooting tech issues- Troubleshooting and optimising towards varying KPI’s- Agile project management working with Product Developers, Publisher Relationships and Audience Targeting Insights

- Created client reports using Excel and Powerpoint- Report tracking and organisation using Trello- Teamwork and contribution to workflow processes

- Check in and check out using hotel interface (Opera)- Ensuring correct billing and account management- Making reservations for guests over the phone/ in person using online booking system (ResaWeb)- Baggage deliveries, valet parking, amenity organisation and distribution- Professional communication and hospitality service- Providing information on tourist activities, bookings and general hotel enquiries

- Experience in digital marketing and content creation- Copy writing in keeping with SEO and brand standards- Research project to improve staff on boarding and training- Back end website data entry using website building software (MySites)- Web design and layout considering UX design principles

- Handling 4 consistent telephone lines- Administration of patient records, billing and medicare claims- Organisation and management of 7 Doctor’s diaries- Responsible key holder of premises- Sensitive and professional communication with patients

Student calling campaign reaching out to UTS Alumni asking about their experience at the university, informing them of its upcoming developments and plans for expansion and asking if they would like to donate to fund its growth.