Jaime Osborn Email & Phone Number

Charlotte, North Carolina, United States

Managing Executive and Administrative Assistants in the Southeast Region

Charlotte Metro

San Francisco Bay Area

San Francisco Bay Area

Supporting Tony West, Senior Vice President, Chief Legal Officer and Corporate Secretary at Uber

San Francisco Bay Area

Summary:Monitor and maintain processes to ensure they are followed correctly and help to resolve issues or escalate when necessary. Maintain and update process documents. Collect and analyze data, and measure effectiveness of existing business processes. Communicate updates with internal customers on new and existing processes and provide internal customer.

San Francisco, California

Administers calendars for Vice President, Directors and Senior Directors by supporting with their scheduling through assessment of meeting invitations. Answer incoming calls and provide support as required by taking inclusive messages that allow manager to respond effectively. Autonomously provide assistance as required.Arrange meetings by generating and.

New York, NY

Managed payroll for banquet captains, servers, meeting attendants, bartenders and cashiers based on union schedule A-1 for over 200 employees.Responsible for payroll of $4.2 million in wages and $ 6.8 million in gratuities annually.Scheduled and staffed all banquet events according to union schedule A-1.Ensured all banquet checks were posted and billed.

Managed over 150,000 square feet of meeting and event space Acted as the main onsite contact between meeting and convention planners and the hotel, particularly with operational and sales departments Ensured successful execution of events while retaining client expectations and maintaining the integrity and standards of the Hotel and Corporation.

Supported front office staff and managers with regard to group arrivals, VIP guests, pre-assigning rooms Ensured rooms were blocked according to sales contracts and the integrity of the block was upheldFollowed up with guest requests, handling all front office telephone calls, as well as interacting with other departments within the hotel to ensure.

Jersey City, NJ

Supervised, trained and scheduled front office staff Resolved guest issues Managed daily reports with regard to group contracts, room assignments, hotel call around sheets and down time reportsConducted weekly meetings with department heads to ensure proper communication of all upcoming groups, projects and information

Jersey City, NJ

Responsible for daily cash handling and bank depositsHandled all accounts payable, accounts receivable, collections, credit card reconciliation, account and folio adjustments, banquet bill posting and credit card chargebacks,Completed all month end closing procedures and reports

Bachelor Of Science Hotel, Restaurant And Institutional Management

Spanish Language And Literature