Jaime Andrés Pedraza M. Email & Phone Number

Colombia

Consistent growth and innovation on experiences for the customers leveraged on technology. Team creation with multiple integrators and partners of different brands to successfully undertake high complexity data center, security and networking projects. Ambassador and evangelist of new trends and technologies previously analyzed and, even tested. 2nd level solutions architect.

San Jose, Ca, Us

Company: Desca Colombia - CiscoDate: March 2010 ­ September 2010Onsite support for the HTTS (high touch technical services), Cisco services in Telefonica/MovistarColombia. Some duties were: controlling, monitoring and management of the service requests,interlocutor on behalf of Cisco with the customer, technical support in the high priority incidents and, ingeneral, ensure a high quality service. The outstanding achievements were the consolidation of Cisco asan advanced services provider capable to adjust to the local customer needs, strengthening of therelationship, perception and confidence from customer to the Cisco services, and the opening of newservices possibility as NOS (network optimization services).

June 2009 ­ March 2010High level proposal development focused on multiple technologies integration (Cisco, Microsoft,Vmware, Netapp, among others). Information security, mobile communications and wireless networks emphasis. Internal pre-sales group support and advisory. Multi-country and English interaction proposals leadership. Outstanding projects: DPI regional process for Millicom, Antioquia Government and Telefonica projects, Master Security Desca certification support. PCI certification support for

June 2008 ­ June 2009Medium and high level deployment of new technology platforms, mainly security related and focused tostandards compliance (PCI, SOX, ISO27001). Internal consultancy for different improvement initiatives(standards compliance, platform hardening, new technologies implementation). Internal consultancy inprojects or events of technical-commercial nature (technical leader Networkers). Project managementand technical leader roles. Some outstanding projects are:NAC proof of concept for Telefonica Telecom Colombia, GTP inspection project for Movistar Colombia,local standard implementation for securing the bank data information for the Aval Financial Group,perimeter antivirus inspection for the

Company: Desca MexicoStarting date: August 2006Consultancy for multiple companies in subjects of wired and wireless security. Development of safearchitectures and solutions of remote connectivity on different scales. Project Management fornetworking and security projects. Among the important achievements are the consolidation of the ofDesca Mexico office as Cisco Gold Partner, commercial positioning of Desca as consultancy company foradvanced technologies matters (most important personal contribution in wireless and security). Someoutstanding clients:Nacional Monte de Piedad: consultancy in the implementation of architecture of perimeter security, andaccess via VPN.Auditoria Superior de la Federacion: design, budgeting and implementation management of the newarchitecture of connectivity LAN, Wireless and MAN, with services of based connectivity, voice and data.

Company: Desca ColombiaStarting date: August 2005Technical and Economical Proposals development. Customer relationship in high technical complexityand economical affairs (budget analysis, financial options, etc). Consultancy for the development of newIT architectures, security focused. Consultancy for the design and implementation of aligned policies ofsecurity with the BS7799-2 (ISO 27001) standard. Some of the most outstanding projects are thedevelopment of pre-paid professional service schemes for enterprises as Cemex Colombia ; proposal ofthe implementation of perimeter and internal security, as well as the design, quotation, and selling ofthe implementation of the information security management system aligned with ISO27001 for theMedellin Metro, among others.

Starting date: August 2003Design, implementation and management of new deployments over the Metro Ethernet network.Installation and configuration and of security solutions (Firewalls, VPN and IDS), along with its respectivemanagement solutions. Consultancy and presale labours in new telecommunication and securitydevelopments. Design, implementation and management of the Synapsis ISP project and integration tothe Metro network using high performance devices. Development of virtual and transparent securitysolutions according to consultancy studies. All this, was focused to solutions of high-speed requirementswith complex redundancy. Many achievements were reached, such as high-level project management,critical infrastructure deployment, refinement of design concepts and practices, and customerrelationship at executive level.

Design, implementation, management and troubleshooting in the National Taxes and CustomsDepartment DIAN. Project management and commercial activities participation. Solutions developmentof corporate voice with QoS. It is very important to remark the project management, technical anddesign knowledge acquired. This deployment was a very significant example of service convergence, andleveraged similar projects.

Installation and maintenance of telecommunications links covering the OSI model layer 1 to 3. New devices installation and configuration. Was a very good experience because I knew how was the field job, what are the issues the technicians have to confront with, the considerations to deploy new installations and how to handle the stress in troubleshooting labours.

Installation and maintenance of telecommunications links covering the OSI model layer 1 to 3. Newdevices installation and configuration. WAN and LAN traffic analysis. It was learned what the issues thetechnicians have to confront with are, the considerations to deploy new installations, and how tomanage the stress in labours troubleshooting.

Executive Mba, Business Administration And Management, General

Electronic Engineer, Electronic Engineering

Bachelor'S Degree, Electronic Engineer