Jaime Andrés Pedraza M. Email & Phone Number

Colombia

Consistent growth and innovation on experiences for the customers leveraged on technology. Team creation with multiple integrators and partners of different brands to successfully undertake high complexity data center, security and networking projects. Ambassador and evangelist of new trends and technologies previously analyzed and, even tested. 2nd level.

San Jose, CA, US

Company: Desca Colombia - CiscoDate: March 2010 ­ September 2010Onsite support for the HTTS (high touch technical services), Cisco services in Telefonica/MovistarColombia. Some duties were: controlling, monitoring and management of the service requests,interlocutor on behalf of Cisco with the customer, technical support in the high priority incidents and.

June 2009 ­ March 2010High level proposal development focused on multiple technologies integration (Cisco, Microsoft,Vmware, Netapp, among others). Information security, mobile communications and wireless networks emphasis. Internal pre-sales group support and advisory. Multi-country and English interaction proposals leadership. Outstanding projects: DPI.

June 2008 ­ June 2009Medium and high level deployment of new technology platforms, mainly security related and focused tostandards compliance (PCI, SOX, ISO27001). Internal consultancy for different improvement initiatives(standards compliance, platform hardening, new technologies implementation). Internal consultancy inprojects or events of.

Company: Desca MexicoStarting date: August 2006Consultancy for multiple companies in subjects of wired and wireless security. Development of safearchitectures and solutions of remote connectivity on different scales. Project Management fornetworking and security projects. Among the important achievements are the consolidation of the ofDesca Mexico office.

Company: Desca ColombiaStarting date: August 2005Technical and Economical Proposals development. Customer relationship in high technical complexityand economical affairs (budget analysis, financial options, etc). Consultancy for the development of newIT architectures, security focused. Consultancy for the design and implementation of aligned policies.

Starting date: August 2003Design, implementation and management of new deployments over the Metro Ethernet network.Installation and configuration and of security solutions (Firewalls, VPN and IDS), along with its respectivemanagement solutions. Consultancy and presale labours in new telecommunication and securitydevelopments. Design, implementation and.

Design, implementation, management and troubleshooting in the National Taxes and CustomsDepartment DIAN. Project management and commercial activities participation. Solutions developmentof corporate voice with QoS. It is very important to remark the project management, technical anddesign knowledge acquired. This deployment was a very significant example.

Installation and maintenance of telecommunications links covering the OSI model layer 1 to 3. New devices installation and configuration. Was a very good experience because I knew how was the field job, what are the issues the technicians have to confront with, the considerations to deploy new installations and how to handle the stress in troubleshooting.

Installation and maintenance of telecommunications links covering the OSI model layer 1 to 3. Newdevices installation and configuration. WAN and LAN traffic analysis. It was learned what the issues thetechnicians have to confront with are, the considerations to deploy new installations, and how tomanage the stress in labours troubleshooting.

Executive Mba, Business Administration And Management, General

Electronic Engineer, Electronic Engineering

Bachelor'S Degree, Electronic Engineer