Jaime Borja Email and Phone Number

o Co-leading team responsible for implementing a comprehensive company-wide legal intake system to streamline the process of submitting, triaging, closing, and reporting on legal support requests.o Designed and implemented intake processes for submitting contract support cases to centralized teams, enhancing visibility and accountability while standardizing and simplifying the process. o Developed KPIs, metrics and dashboards to measure and visualize key data points and performance indicators related to response and completion times, workload distribution, client satisfaction metrics, and other relevant metrics. o Developed and manage weekly satisfaction surveys for ADP internal clients seeking contract support services from Legal. o Engineered automated process to generate standardized contracts and documents without human intervention, significantly reducing manual efforts and turnaround time.

o Built legal operations function from ground up, including hiring a team of legal operations associates, and establishing KPIs, metrics, and dashboards to drive performance accountability. o Led vendor selection, implementation, and evolution of company's contract life-cycle management system (CLM), which currently handles over 2,500 contracts in volume per quarter across all business units and geographies, and over 60 contract types. o Developed contracting policies, processes, templates, and playbooks, and implemented system to keep up with shifts in the marketplace based on negotiation activity. o Designed and implemented interactive knowledge database for Legal and cross-functional teams to access contract templates, contract playbooks, legal policies, CLM guides and resources, training materials, and other legal information. o Defined, monitored, and advanced legal organization's strategy, and short and long term goals, and assisted General Counsel on budget planning and expense management.

o Handled legal matters of region including commercial matters, corporate governance, outside counsel management, ethics and compliance, intellectual property, competition, litigation, and labor matters. o Drafted, reviewed, and negotiated a broad range of commercial transactions, including master license agreements, master cloud services agreements, reseller agreements, professional services, and other sell-to and sell-through agreements with enterprise, public sector, and service provider customers and partners.o Led negotiation of multi-million dollar contracts with large multi-national companies headquartered in LATAM/Europe but with entities across the globe, working with attorneys, sales team members, business stakeholders in multiple languages to deliver a successful outcome.o Created contract templates and fallback provisions to simplify the legal work and support the company's growth and expansion.o Supported the Sales, Finance, Partner, and Marketing teams on strategic deals and projects, and advised cross-functional teams on legal issues including intellectual property, software licensing, privacy, contractual, and regulatory compliance.

o Assisted on rolling out Apttus contract management system, and managed contract automation projects. o Led Contracting Centre of Excellence to drive process improvement and industry best practices adoption, and developed global contracting processes, policies and strategy.

o Led contracting practice for Latin America and Canada, as point of escalation for legal professionals and commercial attorneys on complex contract matters. o Structured, reviewed, drafted, and negotiated product sale, licensing and services contracts.o Developed and managed contracting policies. o Served as legal advisor to channels and services organizations in the LATAM and Canada regions.

o Managed team of five contract negotiators in Latin America, and coordinated regional deal review committee. o Negotiated regional and global software licensing, SaaS, managed services, distribution, and reseller agreements.o Developed worldwide contracting guidelines, processes, and policies, and drafted regional channel contract templates and country-specific contracts.

o Developed purchase, licensing and services standard contracts for the Latin America Region. Negotiated contracts with customers, resellers, and suppliers. o Provided legal commercial advice to the company.