Jaime Buck Email & Phone Number

Denver, CO, US

Denver, Colorado, United States

Many of the top hospitals in the US have partnered with Bluetree. And with good reason. Our integrated approach leverages the right blend of Epic EHR and healthcare operations experts to deliver measurable and sustainable outcomes to our clients. Together with our Tegria partners, we offer a comprehensive suite of services to help organizations accelerate.

• Led multi-disciplinary organization of 350+ clinical and non-clinical staff in a Virtual Clinical Care Center. Responsible for the Telehealth Operating Strategy including a sharp focus on patient access to care.
• 39.85% increase in margin with gained efficiencies through streamlined workflows, elimination of redundancy, and proper workforce capacity planning
• Implemented a high functioning workforce strategy with work from home program and staff and appreciation and… Show more Led multi-disciplinary organization of 350+ clinical and non-clinical staff in a Virtual Clinical.
• Implemented a high functioning workforce strategy with work from home program and staff and appreciation and recognition programs that reduced attrition by 23% in a 12-month period
• Expanded Medical Advice program by 25%; 40% reduction in cost per call via reducing handle times and increasing RN and provider productivity.
• Improved Quality scores by 26% with culture of service training programs and upskilled and cross-functional teams

Denver, Colorado, United States

• Successfully launched solutions to address cost concerns and developed quality and service indica-tors. Provided leadership and direction in the development and implementation of business strategies to support.
• Developed 32 medical office staffing models for Primary care and Medical Specialties enabling proper workforce capacity planning and resource stewardship
• Implemented strategy for patient… Show more Successfully launched solutions to address cost concerns and developed quality and service indica-tors. Provided leadership and direction in the development and.
• Implemented strategy for patient access to increase patient access satisfaction by 7%
• $209MM pharmaceutical and $56MM operating budget accountability; Improved budget favorability to forecast by 35%
• Assessed trends and performance to establish process improvement initiatives: 22% increase in productivity with gained efficiencies through streamlined standard work, eliminating redundancy, and proper workforce.

Westminser, CO

• Successfully led all back-office support teams for Clinical Operations with Nurse Advice Line and Dis-ease Management programs.
• $56MM operating budget accountability; <5% MoM variance, 27% PMPM improvement
• Successfully implemented capacity workforce plans and recovery strategies to meet changing demands in service
• Achieved program and client service level agreements for 48 consecutive months
• Increased contribution margin by achieving cost per call goal and increased RN… Show more Successfully led all back-office support teams for Clinical Operations with Nurse Advice Line and Dis-ease Management programs.
• Increased contribution margin by achieving cost per call goal and increased RN productivity by 32% with improved workflows and documentation

Denver, Colorado, United States

• Provided tactical support to VP of Operations with budget forecasting and variance analysis. Devel-oped and executed ad-hoc financial analysis of operational costs.
• Reviewed forecast for P&L to ensure projects were on track to meet revenue plans
• Managed all operating budgets and forecasts; maintained <5% variance MoM
• Measured and controlled program improvement strategies by tracking and managing all client program outcomes
• Contributed to the ongoing improvement of… Show more Provided tactical support to VP of Operations with budget forecasting and variance analysis. Devel-oped and executed ad-hoc financial analysis of operational costs.
• Contributed to the ongoing improvement of programs’ best practices Show less

Broomfield, CO

• Led and directed multiple Operational Quality projects, implementing Six Sigma Greenbelt level process improvement initiatives.
• Provided process mapping, data gathering, analysis, and evaluation of process within the services delivery of the Disease Management (DM) programs. Recommended and implemented changes in the delivery of the programs.
• Assured the development and execution of streamlined business systems which effectively… Show more Led and directed multiple Operational Quality projects, implementing Six Sigma Greenbelt level process improvement.
• Assured the development and execution of streamlined business systems which effectively identify and resolve quality issues.
• Developed and implemented policies, guidelines, and procedures to support the quality systems and operational delivery of services within the DM organization. Show less

Broomfield, CO

• Led, directed, and managed projects with the Informatics organization to including data analysis, ad hoc report and / or analysis, report enhancements, and new report creation.
• Created process in order to manage all requests that come into the Informatics organization, allowing the ability to track resources, cycle time, workflow planning, and identification of process improvement.
• Created process in order to manage all requests that come into the Informatics organization, allowing the ability to track resources, cycle time, workflow planning, and identification of process improvement.

Broomfield, CO

• Provided tactical support to VP of Operations with budget forecasting and variance analysis. Devel-oped and executed ad-hoc financial analysis of operational costs.
• Reviewed forecast for P&L to ensure projects were on track to meet revenue plans
• Managed all operating budgets and forecasts; maintained <5% variance MoM
• Measured and controlled program improvement strategies by tracking and managing all client program outcomes
• Contributed to the ongoing improvement of… Show more Provided tactical support to VP of Operations with budget forecasting and variance analysis. Devel-oped and executed ad-hoc financial analysis of operational costs.
• Contributed to the ongoing improvement of programs’ best practices Show less

Broomfield, CO

• Managed 1300+ IT expenses for McKesson Health Solutions.
• Managed all Telecom expenses totally $1.5 million / month.  Audited all IT expenses for Telecom and Non - Telecom environments, saving McKesson 827K dollars in fiscal year 2003, reflecting 100 % accuracy.

Bsba, Business Management

Mba, Health Care Administration