Supervisor
Glasgow, Scotland, United Kingdom
I had two spells during my time at McColls, changing from Store Team, to the Development Team, the second time the regional manager of Scotland came directly to me and asked if I would go and do it again. In 2018, I was tracked down again, this time by the head of our development team. During my time on both my stints on Development, I drove all over the country and even went to Northern Ireland. The first time I went on secondment I was involved in acquisitions, transforming stores that were bought over from other businesses. The second time we were leading a new project, and rebranding our own items. Although very daunting, leading an acquisition at the age of 19, I worked hard, and it paid off massively as I did it well, I always received positive feedback from the leaders of the entire project, and all managers. I, again, was head hunted by the manager for the whole of development to go back on to secondment with a high chance of having a permanent job at the end of the contract. I didn’t take this job opportunity as I knew I was returning to higher education. I learned to work independently and to organise my own team to get the job finished to the highest possible standards. As a Supervisor I was acting manager three times in a last year. My daily tasks as a supervisor included; booking in deliveries, making claims, processing wages and hours worked by each member of staff, completing daily bankings and safe checks, and opening and closing the store. I was responsible for processing paperwork such as lotto paperwork, scratch card paperwork and bus tickets. Stores were under a lot of pressure to meet store targets with profit, daily active sales and general time management. I work almost as a relief manager/supervisor, for example, I used to go and cover any holidays of managers, stores without a manager. I worked in many different stores, opening and closing stores, and trying to make a difference to the standard of each.
