Jaimee Hill (O'Brien) Email & Phone Number

Missouri, United States

Kansas City, Missouri Area

Actively collaborated with strategists, clients, and engineers to determine and write requirements for new development projects that resulted in enhanced communication and a decrease in errors.Lead all project documentation and requirements for 3 separate engineering teams.Analyzed client ideas to identify future projects that could improve end-user.

Kansas City, Missouri Area

Supervised, trained, and mentored a team of 4 support associates by demonstrating appropriate processes and procedures according to company standards.Managed the expectations of clients, internal teams, and third-party vendors by engaging in professional communications via phone, email, and in-person meetings which resulted in increased loyalty and.

Kansas City, Missouri, United States

Utilized expertise in Microsoft Excel and Access to perform detailed data analytics that provided insights to executive for crucial decision-making for the business.Created in-depth project reports for review by management and executive teams.Researched and summarized successful business strategies and identified opportunities for improvement.

Maryville, Missouri, United States

Graded student papers and entered grades in the grade bookProctored classes, exams, and quizzesAnswered student questions and provided homework and study helpAssisted professors in the department with class preparation

St. Joseph, Missouri Area

Created process maps for the production department Assisted in inventory reconciliation Aided Customer Service Representatives in entering receipts and shipmentsCompleted the filing process for all client product paperwork

Processed deposits, withdraws and payments for customersBalanced cash drawers and the safeInformed customers of the financial options and possibilities available from the bankAnswered customer questions in person and over the phoneCompleted, file and scan paperwork for each transactionUsed computer systems to enter, update and review customer information

Promoted to senior leadership position in charge of 13 cashiers Attained management skills by assigning individual tasks to each cashierImproved problem solving skills by using gained knowledge to properly handle customer issuesAchieved position as Head Trainer in charge of training 5 or more new employees at a timeEmployed new skill sets to keep the.

Entered vendor invoices to be paidCut and checks weekly to pay invoices that were dueFiled invoices that needed to be paid, as well as those invoices that had already been paidAided the Controller in entering the company's costing informationPlaced phone calls and sent e-mails to vendors in order to receive invoices that needed to be paid but were not yet.