Collaborates with medical and production team members to produce and review materials for various healthcare professionals in a broad range of therapeutic areas. Evaluates websites, HTMLs, emails, print and promotional materials for inconsistencies, discrepancies and inaccuracies, guarantee functionality and ensure business standards and deadlines are met. I work on expedited client requests, and collaborate on internal process documents.

Ushered over 16 programs through development and production:• Facilitates and directs activities to deliver projects according to established financial, schedule, and quality objectives and keeps a focus on establishing and maintaining best practices and ensuring quality in the whole process.• Initiates engagement process to ensure that all stakeholders are on board and in agreement with regards to the project plan and sets project goals.• Provides excellent customer service so that both internal and external customers’ needs are met in a timely fashion.• Engages in planning and development of our online platforms

Overseeing text and image permissions acquisition.Using Smartsheet as well as JIRA to manage the permissions process.

• Prepared requests for quotes, helped evaluate results, and communicated decisions. • Liaised with manufacturing to ensure timelines and adequate stock.• Managed and scheduled production-side work--including proofreading, copyediting, art creation, photo research, and composition--on higher education educational resources. • Liaised with developmental team to coordinate priorities and timing, and to solve problems.• Communicated print specifications to vendors.• Worked on custom publications.

Liaise between production staff and editorial stakeholders to ensure that material (student textbooks/e-books (print and digital) and teaching material) is delivered on-time and on-line with customer expectations.• Scheduled and tracked projects from manuscript stage to final production.• Hired freelancers and managed budgets in order to complete work within required cost structures.• Managed team of vendors and resolved problems in a timely manner.• Took initiative to overhaul entire re-print process with resultant savings of hundreds of thousands of dollars.• Received award in recognition of editorial excellence: “Norma Christensen Award." • Worked within extremely tight deadline (six weeks from manuscript to print) to publish BC Biology 12.• Reported milestones to management and executive.