Strategy Director
CurrentConsumer Research and Analysis:• Develop and implement strategic consumer research plans to understand customer preferences, behaviors, and needs.• Conduct primary and secondary research studies, including surveys, focus groups, shopperstudies, UX/UC user tests, and market segmentation analysis, to gather actionable insights.• Utilize qualitative and quantitative research methods to analyze consumer data and identifytrends and patterns.• Manage relationships with third-party research and recruitment firms that support all marketresearch initiatives.Data-Driven Decision Making:• Lead the analysis of large-scale consumer data sets to extract meaningful insights and translatethem into actionable business and marketing strategies.• Collaborate with cross-functional teams to integrate consumer insights into traditional and digitalmarketing campaigns and customer experience enhancements.Market Intelligence:• Monitor industry trends, competitor activities, and market dynamics to identify opportunities andpotential threats.• Provide industry and competitor reports to leadership and account teams with updates onmarket trends and consumer sentiment.Customer Journey Mapping and Persona Development:• Develop comprehensive customer journey maps and personas, identifying touchpoints and pain points to enhance overall customer satisfaction and loyalty.Team Development and Management:• Guide a team of consumer insights professionals (researchers, analyses, etc.).• Provide guidance and support in executing research projects and initiatives.