Jaime Coffey Email & Phone Number

Prescott, Az, Us

Clarkdale, Arizona, United States

Camp Verde, Az

Ignacio, Colorado, United States

In my current role as Co-Owner/Office Manager, I:• Provide administrative and organizational support by coordinating and aiding in individual and company-wide activities with the ability to align the day-to-day activities (short-term goals) with the strategic direction (long-term goals). • Handles office tasks such as generating reports, setting up meetings/calls, and ordering office supplies. Known as the "go-to" person who will get it done and has proven ability to wear many… Show more In my current role as Co-Owner/Office Manager, I:• Provide administrative and organizational support by coordinating and aiding in individual and company-wide activities with the ability to align the day-to-day activities (short-term goals) with the strategic direction (long-term goals). • Handles office tasks such as generating reports, setting up meetings/calls, and ordering office supplies. Known as the "go-to" person who will get it done and has proven ability to wear many "hats."• Managed bookkeeping functions via QuickBooks Online, including accounts payable, payroll processing, accounts receivable, completion of bank deposits, and insurance billing.• Serve as a team leader, creating and managing team routines, establishing the company's goals and objectives, and conducting meetings to design business strategies and plans to meet those objectives.• Signed up with and managed a profitable relationship with HomeAdvisor as a marketing strategy.• Maintain stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies where necessary. Perform additional duties when necessary.Www.hcclaplata.com Show less

In my previous role as Director Of Operations, I:• Oversaw all aspects of operations, including but not limited to tour guide hiring, training and scheduling, vehicle utilization, and Ops staff hiring and training.• Responded to and appropriately handled emergency situations that arose calmly and effectively with the ability to change the approach or method to fit the situation best. • Successfully designed and promoted the new culture, aided in designing the website, and… Show more In my previous role as Director Of Operations, I:• Oversaw all aspects of operations, including but not limited to tour guide hiring, training and scheduling, vehicle utilization, and Ops staff hiring and training.• Responded to and appropriately handled emergency situations that arose calmly and effectively with the ability to change the approach or method to fit the situation best. • Successfully designed and promoted the new culture, aided in designing the website, and provided training to both new and existing team members. Passionate about leading and developing others. • Created an effective learning atmosphere that respects people's diversity and ideas by modeling respect for all employees and conveying confidence in every employee's ability to succeed.• Resolved all customer complaints and issues, acting as a frontline for the company and conducting regular client reviews to outline lacking areas and develop improvement processes.• Noted for utilizing out-of-box marketing techniques to connect with a diverse client base and increase viewer engagement and prospecting. Show less

Durango, Colorado

In my previous role as Group Sales Manager & Business Development Manager, I:• Handled all B2B agreements and negotiations by attending industry trade shows, chamber meetings, and outreach.• Singlehandedly developed, designed, and implemented a local program to work with hoteliers and other attractions for the purpose of cross-promotion.• Responsible for 3 railroads in 3 states, including the Grand Imperial Hotel.; two out of the three railroads carry up to 200,000 plus… Show more In my previous role as Group Sales Manager & Business Development Manager, I:• Handled all B2B agreements and negotiations by attending industry trade shows, chamber meetings, and outreach.• Singlehandedly developed, designed, and implemented a local program to work with hoteliers and other attractions for the purpose of cross-promotion.• Responsible for 3 railroads in 3 states, including the Grand Imperial Hotel.; two out of the three railroads carry up to 200,000 plus passengers each, and the 3rd was a new railroad that the team improved from 20,000 to 60,000 riders within a year.• Developed and implemented a timeline to achieve targets by managing the team's day-to-day activities and motivating the team to achieve organizational goals.• Conducted pieces of training of team members to maximize their potential and empower team members with skills to improve their confidence, knowledge, and communication skills.• Successfully planned weddings, family gatherings, etc., for over 300 people. Hired staff, developed budgets and schedules, and directed all activities. Show less

Silverton, Colorado

In my previous role as Hotel Manager, I:• Spearheaded and managed the recruitment, hiring, training, scheduling, and budgeting for hotel and restaurant employees for the 34-room boutique hotel.• Applied previously gained B2B contacts in promoting the business during the 416 fires. Kept hotel above 80% occupancy during this period by collaborating with USFS and other entities.• Ensured that all employees adhered to the hotel's policies and guidelines, acted as the hotel's… Show more In my previous role as Hotel Manager, I:• Spearheaded and managed the recruitment, hiring, training, scheduling, and budgeting for hotel and restaurant employees for the 34-room boutique hotel.• Applied previously gained B2B contacts in promoting the business during the 416 fires. Kept hotel above 80% occupancy during this period by collaborating with USFS and other entities.• Ensured that all employees adhered to the hotel's policies and guidelines, acted as the hotel's representative and mentor, and set examples for the staff.• Utilized standard operating procedures, effective crew resource management, communication, and procedures specified in company standard operating procedures.• Ensured that the company had suitable and adequate resources to complete all activities and supervised the work of new recruits and staff. Show less

In my previous role as Customer Support Manager, I:• Hired, trained, and managed the repair technician and lead point person for all tech support and customer service-related issues and provided technical support for electronic manufacturers.• Teamed up with coworkers to ensure proper customer service and consistently demonstrated a customer-first mindset, successfully cultivating lasting client relations and driving brand loyalty.• Welcomed customers and responded to questions,… Show more In my previous role as Customer Support Manager, I:• Hired, trained, and managed the repair technician and lead point person for all tech support and customer service-related issues and provided technical support for electronic manufacturers.• Teamed up with coworkers to ensure proper customer service and consistently demonstrated a customer-first mindset, successfully cultivating lasting client relations and driving brand loyalty.• Welcomed customers and responded to questions, improving engagement with products and providing outstanding customer service. Dealt with client requests and troubleshot problems.• Developed effective communication platforms for clients and staff members, followed all communication procedures, guidelines, and policies, and went the extra mile to engage with customers and resolve their issues.• Assisted with the recruitment and training of new employees and led a team of junior customer support representatives while working in the office. Show less

I assist guests in making the most of their vacations. Make suggestions on where to dine, travel, explore, and shop!

Provided product assistance for large equestrian retail store in Jacksonville FL.