Jaime Coffey work email
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Jaime Coffey personal email
I am a Ritz Carlton trained results-driven customer service connoisseur. I love all aspects of it, from working face to face in a luxury hotel, or over the phone from a call center. I am accustomed to high-stress and time-sensitive working conditions that rely on efficient time management and multi-tasking abilities.My skills are not limited to customer service, although it is a specialty of mine. I have been a leader in several capacities but have no problem working on a team. I have the ability to adapt and successfully handle multiple responsibilities simultaneously while keeping the mission of the organization. A self-motivated and highly adaptable dedicated team player combined with consistently delivering top-tier results. I have done a variety of tourism-related work from hotel Concierge to Group Sales Manager for a tourist railroad and Director of Operations for a tour operator in the Southwest as well as hotel management. I have attended and taken appointments at NTA, ABA, and TAP as well as presented topics at the Southwest Tourism Summit.I have a passion for company culture, and I would love to find a company where I can help develop or strengthen the company culture, train employees, and work with employees and customers alike. I love working with people! I love to learn and teach about Social Styles in the workplace. Creating harmony is so rewarding for me and I love to see my teams working together and achieving their goals: I am an Amiable Expressive or an ENFJ after all!I’m also a big nerd when it comes to CRM’s! Whoever designed them is my hero! My key strengths include: • Motivational Leadership• Business Growth & Optimization• Project/Task Management• Team-Oriented & Goal-Driven• Customer Service/Relationship BuildingOutside of work, I am an avid horseback rider and rockhound nut. I enjoy being out in nature camping, fishing, or exploring.Connect with me today!
Basis Prescott
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Kindergarten Teaching FellowBasis PrescottPrescott, Az, Us
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Beginner/Internediate Riding InstructorSun State Riding Academy Apr 2024 - PresentClarkdale, Arizona, United States
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Store ManagerStarbucks Feb 2022 - Apr 2024Camp Verde, Az -
Co-Owner/Office ManagerHcc La Plata Mar 2019 - Mar 2022Ignacio, Colorado, United StatesIn my current role as Co-Owner/Office Manager, I:• Provide administrative and organizational support by coordinating and aiding in individual and company-wide activities with the ability to align the day-to-day activities (short-term goals) with the strategic direction (long-term goals). • Handles office tasks such as generating reports, setting up meetings/calls, and ordering office supplies. Known as the "go-to" person who will get it done and has proven ability to wear many… Show more In my current role as Co-Owner/Office Manager, I:• Provide administrative and organizational support by coordinating and aiding in individual and company-wide activities with the ability to align the day-to-day activities (short-term goals) with the strategic direction (long-term goals). • Handles office tasks such as generating reports, setting up meetings/calls, and ordering office supplies. Known as the "go-to" person who will get it done and has proven ability to wear many "hats."• Managed bookkeeping functions via QuickBooks Online, including accounts payable, payroll processing, accounts receivable, completion of bank deposits, and insurance billing.• Serve as a team leader, creating and managing team routines, establishing the company's goals and objectives, and conducting meetings to design business strategies and plans to meet those objectives.• Signed up with and managed a profitable relationship with HomeAdvisor as a marketing strategy.• Maintain stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies where necessary. Perform additional duties when necessary.Www.hcclaplata.com Show less
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Director Of OperationsSouthwest Adventure Tours Nov 2020 - Jul 2021In my previous role as Director Of Operations, I:• Oversaw all aspects of operations, including but not limited to tour guide hiring, training and scheduling, vehicle utilization, and Ops staff hiring and training.• Responded to and appropriately handled emergency situations that arose calmly and effectively with the ability to change the approach or method to fit the situation best. • Successfully designed and promoted the new culture, aided in designing the website, and… Show more In my previous role as Director Of Operations, I:• Oversaw all aspects of operations, including but not limited to tour guide hiring, training and scheduling, vehicle utilization, and Ops staff hiring and training.• Responded to and appropriately handled emergency situations that arose calmly and effectively with the ability to change the approach or method to fit the situation best. • Successfully designed and promoted the new culture, aided in designing the website, and provided training to both new and existing team members. Passionate about leading and developing others. • Created an effective learning atmosphere that respects people's diversity and ideas by modeling respect for all employees and conveying confidence in every employee's ability to succeed.• Resolved all customer complaints and issues, acting as a frontline for the company and conducting regular client reviews to outline lacking areas and develop improvement processes.• Noted for utilizing out-of-box marketing techniques to connect with a diverse client base and increase viewer engagement and prospecting. Show less
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Group Sales Manager & Business Development ManagerDurango & Silverton Narrow Gauge Railroad Aug 2014 - Nov 2020Durango, ColoradoIn my previous role as Group Sales Manager & Business Development Manager, I:• Handled all B2B agreements and negotiations by attending industry trade shows, chamber meetings, and outreach.• Singlehandedly developed, designed, and implemented a local program to work with hoteliers and other attractions for the purpose of cross-promotion.• Responsible for 3 railroads in 3 states, including the Grand Imperial Hotel.; two out of the three railroads carry up to 200,000 plus… Show more In my previous role as Group Sales Manager & Business Development Manager, I:• Handled all B2B agreements and negotiations by attending industry trade shows, chamber meetings, and outreach.• Singlehandedly developed, designed, and implemented a local program to work with hoteliers and other attractions for the purpose of cross-promotion.• Responsible for 3 railroads in 3 states, including the Grand Imperial Hotel.; two out of the three railroads carry up to 200,000 plus passengers each, and the 3rd was a new railroad that the team improved from 20,000 to 60,000 riders within a year.• Developed and implemented a timeline to achieve targets by managing the team's day-to-day activities and motivating the team to achieve organizational goals.• Conducted pieces of training of team members to maximize their potential and empower team members with skills to improve their confidence, knowledge, and communication skills.• Successfully planned weddings, family gatherings, etc., for over 300 people. Hired staff, developed budgets and schedules, and directed all activities. Show less -
Hotel ManagerGrand Imperial Hotel Apr 2018 - Aug 2018Silverton, ColoradoIn my previous role as Hotel Manager, I:• Spearheaded and managed the recruitment, hiring, training, scheduling, and budgeting for hotel and restaurant employees for the 34-room boutique hotel.• Applied previously gained B2B contacts in promoting the business during the 416 fires. Kept hotel above 80% occupancy during this period by collaborating with USFS and other entities.• Ensured that all employees adhered to the hotel's policies and guidelines, acted as the hotel's… Show more In my previous role as Hotel Manager, I:• Spearheaded and managed the recruitment, hiring, training, scheduling, and budgeting for hotel and restaurant employees for the 34-room boutique hotel.• Applied previously gained B2B contacts in promoting the business during the 416 fires. Kept hotel above 80% occupancy during this period by collaborating with USFS and other entities.• Ensured that all employees adhered to the hotel's policies and guidelines, acted as the hotel's representative and mentor, and set examples for the staff.• Utilized standard operating procedures, effective crew resource management, communication, and procedures specified in company standard operating procedures.• Ensured that the company had suitable and adequate resources to complete all activities and supervised the work of new recruits and staff. Show less -
Customer Support ManagerSoundtraxx Jun 2011 - Feb 2014In my previous role as Customer Support Manager, I:• Hired, trained, and managed the repair technician and lead point person for all tech support and customer service-related issues and provided technical support for electronic manufacturers.• Teamed up with coworkers to ensure proper customer service and consistently demonstrated a customer-first mindset, successfully cultivating lasting client relations and driving brand loyalty.• Welcomed customers and responded to questions,… Show more In my previous role as Customer Support Manager, I:• Hired, trained, and managed the repair technician and lead point person for all tech support and customer service-related issues and provided technical support for electronic manufacturers.• Teamed up with coworkers to ensure proper customer service and consistently demonstrated a customer-first mindset, successfully cultivating lasting client relations and driving brand loyalty.• Welcomed customers and responded to questions, improving engagement with products and providing outstanding customer service. Dealt with client requests and troubleshot problems.• Developed effective communication platforms for clients and staff members, followed all communication procedures, guidelines, and policies, and went the extra mile to engage with customers and resolve their issues.• Assisted with the recruitment and training of new employees and led a team of junior customer support representatives while working in the office. Show less
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Customer Service SupervisorDover Saddlery Nov 2008 - Jun 2011 -
ConciergeRitz Carlton Amelia Island Sep 2007 - Oct 2008I assist guests in making the most of their vacations. Make suggestions on where to dine, travel, explore, and shop! -
Product AdvisorHorse And Kennel Warehouse Jun 2006 - Sep 2007Provided product assistance for large equestrian retail store in Jacksonville FL.
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Customer Service SupervisorDover Saddlery Aug 2002 - May 2006
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Assistant Barn ManagerArrowhead Farms Aug 2000 - Aug 2002
Jaime Coffey Education Details
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Education
Frequently Asked Questions about Jaime Coffey
What company does Jaime Coffey work for?
Jaime Coffey works for Basis Prescott
What is Jaime Coffey's role at the current company?
Jaime Coffey's current role is Kindergarten Teaching Fellow.
What is Jaime Coffey's email address?
Jaime Coffey's email address is jg****@****ain.com
What schools did Jaime Coffey attend?
Jaime Coffey attended Fitchburg State University.
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Jaime Coffey
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