Jaime Jefferies Email & Phone Number

Calgary, Alberta, Canada

· Lead and support a team of project coordinators, ensuring successful project delivery· Organize and allocate resources efficiently to meet project timelines and goals· Collaborate with cross functional teams to facilitate seamless communication and workflow· Monitor project progress, identify potential risks, and implement mitigation strategies· Foster a.

Calgary, Alberta, Canada

• As part of Blackline Safety’s Rental Team, I support the success of customer projects through device rental and services with Blackline’s complete suite of connected safety offerings.
• Engaging with sales, operations, and technicians to facilitate rental order requests
• Liaising with customers on order fulfillment and end users’ requirements for device configuration and the management of connected resources
• Training and orientation for end users on Blackline’s device applications and connected web program
• Providing customer care and support for the lifecycle of the rental project
• Collaborating on process efficiencies to support growth of service offering

Supporting recruitment for various roles across the organization.

Greater Calgary Metropolitan Area

Learning and Development - Supporting L&D department during seasonal turnaround peak activity with LMS, onboarding, and training administration.Facilitation of CEDA’s COVID program, ensuring employee compliance with client worksite access protocols through rapid testing programs, employee status tracking and auditing.

Airdrie, AB

• Support full-cycle recruitment from postings through to employment offers and onboarding.Primary point of contact for employee management within the Company’s HRIS System:o supporting payroll systems for a large casual.
• Administration of Company’s Drug & Alcohol testing requirements.
• Company employee liaison for benefit and pension enrollment/inquiries, general employment requests or concerns.
• Communications representative for internal company HR announcements.
• Produce employment verification and experience letters.
• Provide general HR administrative assistance to the operations team.

Airdrie, Alberta

Oversight of administrative staff – scheduling, coverage, workloads, projects, advocacy, mentorship, development, etc.Oversight of administrative processes – field billing paperwork processes, hotel booking processes, reception and call flow, answering service/afterhours call flow and concerns, building maintenance/janitorial concerns, support document.

Airdrie, AB

• Upon return from maternity leave, the previous role held was no longer and I was assigned to review all operational administrative processes to recommend and implement process efficiencies.
• Oversight of administrative processes – field billing paperwork processes, hotel booking processes, reception and call flow, answering service/afterhours call flow and concerns, building maintenance/janitorial.
• Provide ongoing coaching to administrative and dispatch roles regarding operations/sales interactions.
• Corporate event planning; appreciation BBQs, Stampede Breakfast, family Christmas function, quarterly business team building events, recognitions, and social committee.
• General office oversight – office vendors, calendar and meeting resource management, catering, room rentals, printers (outsourced documents), parking. Coordinated office renovation/upgrade during Christmas break.

Airdrie, AB

• Transferred from Grande Prairie to fill a new position assisting the President and Executive Group, consisting of 5 VP’s. Position was created to assist the group with organization, communication and general.
• Support New Initiatives – provide support at the VP level to implement new strategies during corporate change.
• Board Communications –on behalf of the President, including Executive Summaries, meeting minutes and audit results.
• Scheduling – organized and communicated groups schedule for meetings, appointments and vacations.
• Meetings – scheduled and documented Executive meetings; noted and tracked items for action. Arranged refreshments and lunch as required.
• Administrative Lead – provide support and mentorship to junior administrative team with problem solving, meeting deadlines, training, scheduling. Advocate for the team for concerns that arise.

Grande Prairie, AB

• Transferred to Grande Prairie to fill a new position with the opening of an expanded branch office supporting the General Manager, ensuring all processes keep in line with corporate expectations.
• Recruitment and Training – tracked field applications, arranged interviews, orientated, hired and managed logistics for training course held at head office. During peak hiring, 5-10 field employees completed the hiring.
• Management Support – provided back-up to general manager, responding to client and employee calls as required. Provided vacation relief to Operations Manager at Head Office.
• Client Relations – communicated regularly with clients ensuring proper billing and signatures for projects, closing off month end rental billing, verifying field invoicing prior to submission to finance department.
• Office Maintenance - ensured proper set up of communications and general office procedures. Monitored cleaning services.
• On Call Admin Support – available to management staff across the company for after hours travel assistance, bookings and general office administrative questions.

Airdrie, AB

From employment beginnings as a receptionist, growth, learning’s and responsibilities steadily continued and evolved into various roles supporting the VP Human Resources, VP Operations, VP International and VP Business Development. Recruitment & Training – interviewing and hiring of administrative staff at Head Office and three remote offices. Travel.

Project Management Certificate Of Completion

Certificate, Business Administration And Management, General