I am currently seeking a career change within the IT industry, where I may not only build on my varied background of customer service skills, but also create a solid foundation within IT to become an expert.My career so far has consisted of various customer service roles within different industries (Including a 1-year working holiday in Canada). These have solidified my passion for connecting with people on a deeper, human level, as well as refined my communication and organisational skills. Along with this, I have always been naturally curious about technology, utilising it whenever I can in my life. From as early as 3-years old, I was mixing colours in Microsoft Paint. From here, I've tinkered with web development, podcasting, video editing, and even animations in Microsoft PowerPoint, just to name a few (... I still have those animations, by the way). Overall, I look forward to this exciting new direction in my career, to combine two worlds of work that have deep meaning for myself :)