Jaime Grantham Email & Phone Number

San Francisco, California, Us

Responsible to developing and implementing GTM Global Renewals Strategy for FY24.* Oversaw renewal business of $180M in our M&S sector while working to implement an integration strategy and process.* Coached and lead for 3 Senior Managers with their 20 direct reports to drive in quarter ARR revenue.* Worked with Clari, Tableau, Salesforce, and renewal ops teams to build out our systems to unify into teams into a single unified organization* Presenting monthly to Global Renewals leader on progress of integration.

San Francisco, California, Us

*Direct management of 10 renewal representatives ranging from entry level to seasoned professionals. *Responsible for AMER Commercial customer retention of 85% and $85M in ARR.*Exceeded plan every quarter with a company record high of 90% retention rate for the commercial renewals business.*Developed and launched successful team lead program to coach RSRs interested in management track.

San Francisco, California, Us

Louisville, Co, Us

Led team of 10 account managers responsible renewing and growing current enterprise customer accounts.

Louisville, Co, Us

Broomfield, Colorado, Us

Broomfield, Colorado, Us

Mountain View, California, Us

Manage, retain, and expand existing customer base. Responsible for prospecting into current customer accounts to grow the account. Other responsibilities include mapping accounts, customer advocacy, customer health, as well as assisting in pre-sale conversation to help bring in new customers. Main enterprise accounts include Comcast, SunTrust Bank, Scripps Networks, Albertsons/Safeway, Jaguar/LandRover, Audible.com.

San Jose, California, Us

Regional account executive for Rally's SaaS ALM platform and professional services (Now CA Agile Center). Leading enterprise business transformation for organizations in the Midwest region to better help them sense, create, and respond to change quickly and with confidence.* Responsible for creating new customers for Rally including ARAG Legal, Dean Health Plan, Thrivent Financial* Engage in dialog with customers regarding SAAS, the Rally Tool, and Agile Services.

San Jose, California, Us

Responsible for maintaining and growing current customer relationships through quarterly engagements, product enablement, and to ensure customer success throughout their agile journey.• Engage in dialog with customers regarding SAAS, the Rally Tool, and Agile Services.• Uncover new product and services opportunities with existing customer.• Responsible for $3M annual quota for Rally Subscription renewals. • Exceeded 100% renewal quota in all 3 territories I supported in FY15 Q4.• Customer Relationship Team FY15 Rookie of the Year.

Louisville, Co, Us

- Responsible for $2.5M in business each year. - Create and maintain business relationships with customers across all industries including companies such as Boeing, Lockheed Martin, Mobil Exxon, Cray.- Highly proficient with Microsoft Dynamics (CRM) including forward forecasting.

Assumed full responsibility in managing revenue projections, yearly revenue, accounts receivable/payable, weekly reconciliation, and financial reporting. Played a leadership role in negotiating contract with small to large companies which included Google, Amazon, Groupon, and LivingSocial. Leveraged expertise in internal database and osCommerce. Administered duly assigned tasks in preparing and arranging all employee payrolls utilizing QuickBooks. Provided expert oversight in supervising customer service, sales, operations, and information technology staff teams. Rendered hands-on engagement in budget and resource management as well as cost-saving avenues analysis. Developed and maintained collaboration with Better Business Bureau regarding account maintenance. Delivered exemplary performance in managing Facebook fan page with more than 16,000 likes. Displayed excellent proficiency in using Microsoft Office, Authorize.net, Echosign, Dropbox, and Google Drive. Exemplified outstanding liquidation and asset relocation knowledge. Applied best practices in making quick decisions under pressure.

 Created continuing education courses (accredited by ACE, AFAA) Development of New Hire training and employee handbook Interview, hiring, terminating employees Managed part-time employee payroll and always under budget Vendor interaction and negotiation Responsible for consumer interaction/accounts

 Independent contractor in direct sales of educational products Top First Year Dealer (#12 out of 3,000+)  Gold Award (working 80+ hours a week for 12+ weeks in a row) Prospected and approached over 4,000 families from various socioeconomic backgrounds Established success principles through direct sales (i.e. positive attitude, goal setting)  Executed all ordering, inventory, accounting, scheduling, sales, and delivery of product

Greenwood Village, Co, Us

6th-8th Grade Mathematics Teacher (Aug 2004– June 2007) Taught all math levels from below grade level to advanced students Continuously pushed and inspired my students to work to their full potential Help create curriculum based on the Colorado State Standards Liberty Teacher of the Month February 2006  Student Council Chair (2005-2006)Para-Professional ILC Classroom (Aug 2003- June 2004) Worked with severe and profound needs students Helped them to participate, learn and be a part of the ‘mainstream classroom’

Ba, Mathematics

Bachelor'S Degree, Mathematics