Jaime Makepeace Email & Phone Number

Minnesota, United States

• Responsible for managing and cultivating relationships within my multi-state geography, collaborating across senior leadership, field sales staff and internal corporate teams to identify and propose new technical skilling programs to nurture seller success and optimize performance. In partnership with Account Managers, responsible for $1M annually in sales of our training services and internal programs like our Truterra business.• Develop and execute our inaugural Center for Management Excellence program, a holistic development cohort of frontline sales and operations managers, seeking to increase sales success amongst teams and building relationships with our internal and external stakeholders.• Partnering with our vendor Metrics That Matter, we administer assessments after each training event, scoring participants' ability to enable learning outcomes, synthesizing key metrics that help determine our programs ROI, as well as surfacing gaps and unmet needs. We utilize most often insights including net promotor scores, scrap and estimated performance improvement.• Utilize emerging technologies to provide key differentiators in our training programs. Our training and development plans have integrated AI coaching to provide actionable strategies toward improved communication skills amongst sales teams, building confidence during customer interactions.• Executed over 200 development training events for our internal corporate and sales teams; developed content to nurture leadership development and goal setting, as well as skills training including account management, marketing and customer segmentation strategies.Develop, lead, and support initiatives and programming to optimize sales performance at the business unit and enterprise level, as well as for our retail owners.

Greater Minneapolis-St. Paul Area

• Tapped to join the team on a part time basis due to the COVID outbreak in March 2020; developed insight channels and AI solutions to enable my daily monitoring, analysis and communication to senior leadership of COVID-related updates across 17 states.• Led a cross-functional team to develop a process to update our plastics usage, leading to significant business transformation while ensuring all our businesses complied with applicable state laws regarding recycled content and in congruence with our ESG and sustainability goals.• Co-managed the inaugural Enterprise Policy Team, collaborating across organizational boundaries while consulting senior leadership to develop new ideas and think outside of the box to manage competing business units’ interests, identifying and advising on business outcomes as we continuously strive to meet our sustainability goals and ESG commitments.• Frequently communicated and presented to C-suite decision-makers across multiple business functions, including the CEO, providing strategic guidance on emerging issues affecting business outcomes, offered actionable strategies to combat industry disruptions.• Developed an inaugural training program to prepare 100+ grassroots members in successful lobbying efforts at the state and national levels, including members of our Corporate Board of Directors; built strong relationships with government officials and trade associations.• Led 2022 strategic planning for the State Affairs team, tracking performance indicators through customer relationship management platforms (Salesforce and Fiscal Note), ensured alignment and achievement.• Oversaw the Policies and Resolutions committee, a member-elected body from across the country, which annually drafts and updates the Corporation's policy positions.

Greater Minneapolis-St. Paul Area

• Led an annual process to elect leaders to our member-led Board of Directors and other leadership positions for the company; travelled frequently to meet with regional leaders and recruit our member-owner producers and Cooperative retail managers to seek election.• Piloted a member-led Steering committee comprised of 20 members across our Ag and Dairy networks, leading monthly meetings to solicit feedback and propose improved practices for member involvement.• Represented Land O’Lakes as a member of the Minnesota Business Coalition on Racial Equity, leading two subgroups and ensured our Land O’Lakes policy priorities were championed by fellow stakeholders.

Greater Minneapolis-St. Paul Area

• Guided the long term, strategic planning for the Mayor’s office; connected across teams to ensure the Mayor’s policy priorities were realized; developed new and deepened existing partnerships that were vital to the successful achievement of the Mayor's goals, worked with key stakeholders across city, regional and state governments to define and align broad efforts and funding to address community needs, developed and executed measurement practices to ensure progress to goals and policy development insights.• Championed the creation of a public participation strategy through learning events - connecting policy experts and thought leaders with members of the public, which drove effective communication, collaboration and policy impact.• Implemented rapid response strategies in the midst of risk events and emergencies, collaborating with our senior staff team and subject matter experts from across the City enterprise.• Regularly provided briefing materials and policy suggestions to the Mayor and staff, including deep dive on emerging issues, talking points for Mayor’s use, and press briefings including history and statistics.

Saint Paul, Mn

• Managed the recruitment, coaching and engagement of hundreds of leaders across the organization and primarily oversaw our Political committee of the Board of Directors.• Executed our Annual Member meeting, including facilitation of a breakout featuring direct conversations with several officials from city, state and federal governments, from both parties.• Created the curriculum for a 6-part leadership school that trained people to run for office, manage campaigns, achieve fundraising goals, outreach into their communities and run events, with individualized leadership development and ongoing mentoring.• Collaborated with national scholars on a pilot project to test efficacy of entry points to ongoing civic engagement, utilizing in-depth analysis and research of individual voting behavior, census data and trends, consumer interest and behavior modeling to assess our programs’ effectiveness.• Member of the senior staff table; provided strategic direction and term planning; guided daily decisions and communications strategies, including crisis events and rapid response.

Saint Paul, Mn

• Primary staff for Governor and Lt. Governor for all political, community and fundraising events; coordinated all connecting staff for events: press, policy, and field; composed briefing materials.• Built over 50 campaign events across the state for the Governor and Lt. Governor over two years, coordinating with local businesses, labor and community organizations; managed press inquiries onsite.• Drafted, edited, and disseminated political speeches, press releases, tweets, blogs and other social media posts on behalf of the Governor, Lt. Governor, and our campaign, on exact timelines, with broad impact.• Communicated weekly with pollsters and media vendors to guide messaging decisions; integrated voter information and election results data into targeted messages across statewide media markets. • Partnered with senior leadership across a campaign network to hold four training events for hundreds of campaign professionals, built CRM to record benchmarks and progress toward goals used for individual development plans and reports to senior management.• Recruited, trained and supervised five regional managers, a deputy director, an outreach canvass director and 21-person outreach canvass team, managing a multimillion-dollar staffing budget.

Saint Paul, Mn

• Created this inaugural position where I was responsible for the legislative, communications and constituent outreach plans for 21 legislators, meeting weekly as a group and individually to consider floor votes, committee recommendations, and craft legislation to directly impact their constituents.• Developed an orientation program for newly elected House members throughout the 2013 legislative session, including weekly trainings on policy priorities, led by House Speaker and Majority Leader.• Implemented a system to administer communication between new legislators and their communities to promote community learning and joint goals development through mailings, media events, travel with House leadership and committee chairs, online communications (social media, website, online videos, email blasts), town hall forums, community meetings, neighborhood outreach and earned media.

• Promoted twice within the organization; each time gaining an increase in responsibilities and salary.• Managed 132 candidate campaigns, recruited 83 candidates statewide through in-district connections.• Organized a 100-person training, recruiting and training 30 assistant trainers, managing all materials.• Managed 25 fundraising events and call time program, exceeding individual donor giving goals, our 2012 campaign cycle budget exceeded $3.64M, surpassing previous cycles by over $500k.

Mn

• Trained over 2,000 volunteers in the metro, of which I managed an alternating daily staff of 20+ folks.• Managed and implemented a strategic statewide field plan to reach 20,000 voters in SD63.

• Write advertisements for Internet search engines. Ads are frequently published on Google, MSN and Yahoo.• Research client companies and their products to optimize advertisement appearances and maximize buyer traffic to client websites.

• Drafted and edited correspondence, pleadings, discovery and briefs for 70+ open case files, summarized depositions, transcribed attorney dictation.• Managed calendars, tracked file deadlines, arranged meetings and travel for three attorneys.• Also worked here from 08/2006 – 04/2007.

• Promoted to Managing Legal Assistant after four months. Managed and trained two assistants, supervised billing, collections and invoices for the office, administered payroll.• Interviewed and met with clients, drafted petitions and affidavits, answered and collected discovery, prepared for and attended court appearances and trials, conducted legal research.