Leading and developing 25+ employees on a day to day basisMotivating, mentoring and coaching both Operations and Sales Teams. Leveraged talent in sales and team leadership to increase top line sales revenue and grow +20% year over yearDevelop performance goals and objectives to achieve 97.5% referral ratingCreate, develop and implement new processes to achieve efficiency and improve profitabilityMonitor and maintain compliance with policies and procedures in Safety, Operations and Sales

In charge of sales force, growth and brand building for six franchises

*Administrator for Cincinnati Bell Buisness Wiring Group Account*Accounts Receivable - Billing, Collections, Cost Analysis on current projects, open & close projects including all supporting documentation*Responsible for coordinating initial quote inquiries, assigning project managers, setting up job folders *Accounts Payable & Purchasing Assistance*Administrator of 77 line wireless account*Responsible for uniforms and safety equipment*Maintain all office equipment including copiers, mail machines, fax machines*Sort and distribute daily mail.*Maintain calendar in Microsoft Outlook for vacation schedules for technicians*Weekly attendance for field employees

*Assist in receptionist/PBX duties*Type Quotes*Make National Travel Arrangements*Manage National Licenses