Corporate Communications Manager
Trans States Holdings
Saint Louis, Missouri
Corporate Communications Manager for Trans States Holdings, parent company of Trans States Airlines, Compass Airlines and GoJet Airlines, providing regional airline service for United Airlines, Delta Air Lines and US Airways• Managed internal, external and crisis communications strategies for holding company’s three airlines. Worked closely with company’s executive team to manage company’s reputation and to ensure employee engagement.• Developed internal communications strategies that promoted employee engagement through various channels including town hall meetings, newsletters, blogs, social media, employee recognition programs and employee shared rewards program. • In response to the need to connect a mobile workforce of more than 3,000 pilots, flight attendants, maintenance workers and corporate employees: launched channels to highlight timely content and share news stories and articles to employee group, initiated monthly audio broadcasts with airline executives, edited and published monthly employee newsletters, and launched employee incentive programs.• Managed crisis communications through media statements and developed messaging in response to crisis or emergency response issues, manage and respond to all media inquiries.