Jaime Rensel Email & Phone Number

Marina, CA, US

• Lead Mentor for Health Plan New Hires
• Service Warranty Ambassador
• Reporting Automation Project Team Member
• Responsible for day-to-day client support activities within Prescription Benefit Management (PBM) of client’s Commercial and Exchange lines of business
• Liaison between client and internal partners across all of CVS entities
• Maintain positive and strong working relationships with both client and colleagues

Phoenix, Arizona, United States

• Responsible for day-to-day client support activities within Prescription Benefit Management (PBM) of client’s Commercial and Exchange lines of business
• Liaison between client and internal partners across all of CVS entities
• Maintain positive and strong working relationships with both client and colleagues
• Communicate effectively with a diverse teams and client contacts
• Problem solve a multitude of issues to ensure client's members have access to care
• Proactively maintain assigned projects within specified deadlines

Phoenix, Arizona Area

• Responsible for recruiting, training and managing volunteers and relationships for all of Arizona Events Group Events
• Accountable for planning and coordinating Leadership Team meetings for Arizona Balloon Classic

Phoenix, Arizona Area

• Sales team member, responsible for event order entry and providing outstanding customer service as a member of the Bright call center including conducting showroom design appointments, processing payments, and building.
• Communicate effectively with a diverse team of personalities and communication styles
• Develop strong relationships with clients to evaluate client needs to determine and suggest appropriate rental needs for their events
• Work with several teams including sales, inventory and operations teams to provide all necessary information for successful execution of the events
• Team PHX Web lead responsible for being liaison between web team and all members at the Phoenix location regarding issues that are website/app
• Implementing Predictive Index trainings with key employees at PHX location and all Business Development Team members across network

• Responsible for planning and implementing Client Summit in conjunction with the Mardi Gras experience
• Accountable for planning and coordinating elements of the event including, but not limited to securing hotel room blocks, programming, etc.

• Oversees the development, execution and assessment of campus visit & event strategies across all ASU locations and off-campus venues.
• Oversees the strategic use of the campus visitors’ center for admissions & recruitment programming.
• Oversees the development, execution & assessment of peer recruitment initiatives that include the Office of Admission Services enrollment coaching programs and incorporates current university students into recruitment.
• Works directly with recruitment team leadership to ensure that freshman, transfer & international student needs are met through peer recruitment initiatives & campus visit event programming.
• Works with marketing & database management teams to develop, execute & assess communication associated with campus visits & events, as well as personal communication utilized in peer recruitment initiatives.
• Assists with & plans, directs & reviews the activities & operations of the department.

• Manage the strategic and functional use of the Tempe campus visitors’ center for recruitment and admissions related programming.
• Supervise and train the campus visit and event coordinators on each ASU campus.
• Serve as the advisor for the Devil’s Advocates peer recruitment organization.
• Assists in the management of the undergraduate admissions enrollment coaching program.
• Monitors project work in progress and upon completion.
• Implement corrective action as required.

• Supervise, train & evaluate two Program Coordinator positions within Campus Visits & Events
• Coordinate daily campus visit, “Experience ASU” programs on Tempe campus
• Assist in planning & implementation of new large scale events both on & off campus
• Advise, train, & mentor Devils’ Advocates, a paraprofessional student organization of 150+ members who are Campus Tour Guides
• Evaluate, assess & analyze program effectiveness to develop & implement improved methods in accordance with departmental goals
• Collaborate & maintain positive relationships with university staff (both academic & non-academic), faculty & outside/community agencies for campus visit & event processes to facilitate objectives of various programs

• Coordinated daily campus visits including group visit activities, Select Saturdays, & open houses at Tempe campus
• Served as Spirit Captain for unit to encourage school spirit & planned spirit activities throughout the year
• Conducted quarterly evaluations for all presentation staff on UIS performance
• Developed, implemented and/or revised program goals & objectives
• Maintained appearance of amphitheater presentation space
• Prepared budget recommendations & establish budget control systems for Campus Visits & student organizations

The immediate Past President will serve as a voting member of the Executive Board, serve as a consultant for the current President and Chair the Nominating Committee.

The President is responsible for administering all activity of the organization. The President may establish committees and appoint chairs and ex officio members of the Executive Board as deemed necessary by the Executive Board. The President is responsible for ensuring that all Members of the Board are aware of and fulfill their governance.

The President Elect will assume all powers and prerogatives of the President in the absence of the President and if the President is unable to complete the term of the office. The President Elect will prepare for his/her presidential year and take the office of President as the last item of business at the Annual Conference. He/she will chair a Membership.

The Secretary shall keep a complete record of all meetings of the Association and the Executive Board, prepare any official correspondence and maintain communication with all committees and officers and report to the General Membership any actions taken by the Executive Board. The Secretary shall act as Parliamentarian at all Association meetings using.

I ensure guests visiting Topgolf have a great experience from the time they walk in the door, until they leave.

Phoenix, Arizona Area

• Assisted team members with troubleshooting, managing workload, and other daily tasks
• Performed student recruitment activities primarily for MN, WI, and SC by conducting telephone follow up with students to answer routine inquiries and also assist with incoming telephone calls from all 10 current.
• Trained new hires and ensure quality assurance for team
• Assisted prospective students with application, class registration, and document submission processes
• Developed and assisted in implementing team building and motivation activities to maximize service quality and effectiveness
• Assisted in collecting applications, transcripts, along with verifying enrollment and admission information or applications as needed

Phoenix, Arizona Area

• Met & exceeded quota/revenue target for net activations, customer renewals, accessories, handset, & enhanced services monthly
• Demonstrated equipment functions & network capabilities while performing rate package evaluations & proposing solution that best benefit the company & the customer
• Maintained and grew existing customer base
• Contacted existing customers for contract renewals, various data, accessory, and handset selling opportunities
• Ensured customer satisfaction & resolved all customer concerns/complaints both in person and by phone
• Accurately processed customer transactions & reconcile daily cash receipts

Kingston, RI

• Reviewed, evaluated, and made decisions on freshman applications from the following states: AL, AK, AZ, AR, CA, CO, DC, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, MD, MI, MN, MS, MO, MT, NE, NV, NJ, NM, NY, NC, ND.
• Responsible for Counselor-of-the-Day coverage
• Assisted with campus-cased recruitment events and present at question and answer sessions

• Provided information to, and read applications for, domestic incoming freshman and transfer students from two and four year institutions
• Represented MSU at college fairs (NACAC, MACAC, NSSFNS, & NEACAC)
• Served as the liaison between the Office of Admissions, the College of Natural Science and LBC
• Gained thorough knowledge of 17 academic colleges, various departments and programs, and residential programs that comprise undergraduate opportunities at MSU
• Served on Alumni Distinguished Scholarship Selection Committee
• Advised LBC admitted students during their summer Academic Orientation Program (AOP)

• Recruited science and math undergraduate students to LBC and MSU
• Traveled in and out-of-state for college fairs and secondary school visits
• Participated in Junior Parent/Student College Nights at area high schools
• Conducted individual student/family meetings and interviews
• Served as active member on the Diversity Advisory Counsel
• Managed admissions and wait-list for LBC incoming freshman and transfer students

Graduate Certificate, Nonprofit Leadership & Management

Ba, Zoology

Activities and Societies: Zoological Students Association, Scuba Club, Lyman Briggs Ambassadors

Med, Higher Education Administration

Activities and Societies: Golden Key National Honour Society