Jaime Schulz Email & Phone Number

• Operates as a senior technical writer with the ability to formalize comprehensive documentation that meets organizational standards
• Translates complex information into simple, polished, and engaging content into easy-to-understand language for internal and external clients
• Gathers information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Produces and reviews customer-facing documents for 20+ clients; Delivers documents to clients with guaranteed satisfaction; Reviews 1500+ documents annually to ensure the accuracy of information; Oversees multiple.
• Creates presentations with tangible and historical data that are reviewed with the senior leader to assess team performance and identify improvement opportunities
• Determines the best strategies for process improvement and documentation standards

Cranberry Township, PA, US

• Served as a technical communicator with the proven ability to write and review documents including standard operating procedures, alarm response procedures, and maintenance and testing procedures
• Monitored compliance with Writer’s Guide using Microsoft SharePoint workflows and electronic document management systems; Adjuicated proper integration of engineering and design changes within technical documents and.
• Collaborated with writers and engineers to guarantee updates and corrections displayed honesty and maintained integrity within the changed documents;
• Established procedure Writer’s Guide to standardize writing styles and formatting, define technical terms, and maintain consistency among all writers; Translated procedures into word templates to set structure and.
• Designed training materials for new employees; Identified and communicated software updates to developers to support team efficiency; Orchestrated delivery of 50K+ documents and adhered to tight deadlines and budgets
• Identified areas of opportunity in processes and made recommendations to the senior leadership team for action plans

Cranberry Township, Pennsylvania, US

• Pioneered new tools to manage monthly inventory audits; Identified and reconciled inventory gaps while conducting periodic audits
• Selected appropriate medicine for patients and measured dosages to fill prescriptions; Informed patients of dosing instructions, interactions, and side effects of prescriptions
• Collaborated with physician offices to request refills, clarify prescriptions, and address potential patient problems
• Responded to patient inquiries and resolved issues when they arose; Demonstrated ability to manage the daily requisition of pharmaceuticals and office supplies