At AgilDX, I lead digital transformation (DX) initiatives, agile adoption, and product management efforts across multiple industries, including eCommerce, Enterprise Content Management, Aviation, eLearning, and Live Events. My role involves mentoring and developing Product Owners and Scrum Masters, building high-performing teams, and ensuring agile projects deliver measurable business outcomes.Key Responsibilities:+ Mentored and developed 7 Product Owners and 5 Scrum Masters, achieving a 20% increase in sprint velocity and a 15% reduction in backlog defects within three months.+ Collaborated with C-suite executives to create strategic roadmaps that unlock new revenue streams and align with business objectives.+ Integrated AI tools like ChatGPT and Microsoft Copilot into agile processes, driving 20% productivity gains and enhancing workflows.+ Led Agile Release Trains (ARTs) and facilitated Program Increment (PI) planning sessions, ensuring alignment across USA and LATAM markets.+ Designed and implemented customized agile frameworks to support DX efforts across diverse industries, aligning delivery models with strategic goals.+ Monitored project progress and provided coaching, ensuring agile practices are followed and projects are delivered on time.My work at AgilDX focused on empowering teams, enabling agile practices, and driving innovation through the strategic use of AI tools and agile methodologies. By partnering with C-suite leaders and cross-functional teams, I help organizations unlock new growth opportunities and achieve sustainable business transformation.

At FM Global, I led the modernization of Enterprise Content Management (ECM) repositories and integrated them with a highly secured API platform to enable hyper-secure access to data for globally deployed personnel. My role involved enhancing operations within the SAFe 5.0 framework, driving agile practices, and building collaboration across departments to align with business objectives.Key Responsibilities:+ Modernized ECM repositories and integrated multiple data sources into a secure API platform, ensuring real-time data access and adherence to global security standards. + Enhanced team efficiency by 25% within six months by refining operations under the SAFe 5.0 framework.+ Collaborated with global stakeholders to align project outcomes with diverse business needs, building consensus across cross-functional teams.+ Designed and prioritized backlogs, improving delivery predictability by 20% as agile practices matured within the organization.+ Guided change management efforts, helping departments adopt lean portfolio management principles and align more closely with strategic goals.+ Provided coaching and agile support, fostering a culture of continuous learning and improvement across the organization.At FM Global, I helped drive operational efficiency and secure digital transformation by aligning agile practices with business objectives, ensuring seamless project delivery, and building strong stakeholder collaboration.

During my tenure at the County of Los Angeles, I led the design, development, and delivery of a new Court Case Management System for the Public Defender Division, utilizing OpenText Content Server technologies. I also managed the modernization of four customized county-wide applications built on OpenText Documentum, ensuring project alignment with both technical requirements and strategic goals.Key Responsibilities:+ Led the delivery of the Court Case Management System, aligning with the Public Defender Division's requirements and ensuring seamless project execution.+ Managed the modernization of four complex applications, ensuring alignment with technical and business objectives across departments.+ Acted as Scrum Master and Product Owner, guiding agile practices and facilitating smooth project execution across cross-functional teams.+ Introduced agile backlog management tools, improving delivery speed by 20% and enhancing stakeholder satisfaction.+ Collaborated with subcontracted agile coaches, supporting the Public Defender Division’s early adoption of agile practices.+ Maintained project momentum during the pandemic by adapting processes to ensure timely delivery of critical systems under challenging circumstances.My role at the County of Los Angeles focused on aligning technology with public service needs while fostering a culture of agile adoption and driving successful modernization initiatives across the organization.

Premier Managed Services Lead for LATAM2010 – 2017 (7 years)As Director of Premier Managed Services for LATAM, I led the delivery of Content Server solutions to enterprise clients across the region, driving revenue growth and operational excellence.+ Reduced project “wildfires” by 75%, resolving stalled projects through cultural alignment and improved communication between regional teams and clients.+ Managed high-performing technical teams, mentoring consultants and ensuring service excellence aligned with OpenText best practices.+ Expanded the LATAM market, qualifying and securing new enterprise clients, contributing to 15% revenue growth.+ Led business development efforts, identifying and pursuing new opportunities for Content Server solutions across multiple industries.+ Represented Premier Managed Services at industry events, enhancing brand visibility and building strong client relationships.Senior Technical Lead Consultant, OpenText Content Server & SharePoint Integration2003 – 2010 (8 years)In my role as Senior Technical Lead Consultant, I provided expert-level consulting on OpenText Content Server and Microsoft SharePoint integration for global clients.+ Designed, developed, and delivered integrated solutions, ensuring seamless content flow across Content Server and SharePoint platforms.+ Led client engagements from requirements gathering to delivery, implementing solutions for content migration, real-time synchronization, and SSO.+ Acted as a subject matter expert (SME) on OpenText and SharePoint best practices, mentoring consultants and guiding internal teams.+ Contributed to the development of reusable methodologies, reducing deployment times by 20% across multiple projects.+ Collaborated with client IT teams to implement scalable, high-performance solutions, ensuring ongoing support and successful long-term integration.

As a Senior Consultant at Project Assistants, I played a key role in delivering project management solutions and services to clients across various industries. My responsibilities included:Client Consultation and Needs Assessment: Consulted with clients to understand their project management challenges and objectives, conducting needs assessments and developing tailored solutions to meet their specific requirements.Solution Design and Implementation: Designed and implemented project management solutions using leading platforms such as Microsoft Project and SharePoint, leveraging industry best practices and methodologies to optimize project workflows and improve team collaboration.Training and Adoption: Provided training and support to clients and end-users on project management tools and techniques, facilitating adoption and usage while promoting a culture of continuous improvement and knowledge sharing.Project Leadership and Delivery: Led project teams in the planning, execution, and delivery of complex projects, ensuring alignment with client expectations, project goals, and budget constraints.Stakeholder Engagement and Communication: Maintained regular communication with stakeholders, project sponsors, and team members to provide updates on project progress, address concerns, and mitigate risks to project success.Quality Assurance and Continuous Improvement: Implemented quality assurance processes and conducted regular project reviews to identify areas for improvement and optimize project outcomes, driving efficiency and effectiveness across project portfolios.Thought Leadership and Industry Engagement: Actively engaged in thought leadership activities, participating in industry events, webinars, and conferences to share insights, best practices, and lessons learned with the broader project management community.

As the Managing Director of Interformats, Ltd., I was responsible for overseeing all aspects of the company's operations and driving strategic initiatives to achieve business objectives. My key responsibilities included:Strategic Leadership and Direction: Provided vision and strategic direction for Interformats, Ltd., aligning business activities with corporate goals and objectives.Developed and implemented strategic plans to drive business growth, expand market presence, and enhance competitive positioning.Operational Management: Managed day-to-day operations of the company, including finance, sales, marketing, and customer service functions. Established and monitored key performance indicators (KPIs) to track operational performance and ensure alignment with organizational goals.Business Development and Client Engagement:Led business development efforts, identifying new opportunities for growth and expansion in target markets. Cultivated strong relationships with clients and partners, fostering trust and loyalty through exceptional service delivery and support.Team Leadership and Development: Built and led a high-performing team of professionals, providing guidance, mentorship, and support to drive individual and collective success.Promoted a culture of collaboration, innovation, and continuous improvement, empowering team members to excel in their roles and contribute to the company's growth.Achievements: Successfully led Interformats, Ltd. through periods of growth and expansion, achieving significant milestones and business successes. Implemented operational efficiencies and cost-saving measures, resulting in improved profitability and financial performance. Secured key client contracts and partnerships, driving revenue growth and market penetration in target sectors.