Helped develop, coordinate, and enforce policies, procedures, and productivity standards for employees. Maintained quality customer service and resolved any problems quickly and efficiently. Accomplished any objective given to department and locations, while helping to manage and coach staff in various departments as well. In charge of interviewing/hiring, training new staff, and scheduling. Responsible for forecasting sales, preparing orders, analyzing profit/loss and labor, as well as keeping up with current standards regarding a safe, secure, and legal work environment.