Jaimie Baxter Ayling Email & Phone Number

San Francisco Bay Area

Berkeley, California, United States

• Responsible for day-to-day operations, financial oversight, and strategic planning for an educational nonprofit with 25-50 employees serving 3,000+ people a year.
• Partner with Executive Director, board members, and key stakeholders in business development, program design and expansion, financial and strategic planning
• Manage three director-level reports and oversee HR for 40 employees
• Lead and supervise outsourced bookkeeping team & CPA
• Ensure employee success through equitable HR practices, performance management, ongoing professional development, and internal coaching support
• Ensure compliance with all laws, business, and tax filings

• Program Management: Executed swift response to Covid-19 and successfully transitioned 100% in-person programs to online platforms within two weeks. Completed transition prior to SIP mandates, thus freeing the team to.
• Customer Experience: Improved customer experience through technology improvements and redesigning workflows focused on the customer journey resulting a 20% increase in tuition revenue in 2020
• Team Culture (HR): Created cross-functional team organizational structure to maximize employee satisfaction, and improve program support and customer service. Guided organization through a 14-month leadership transition
• Salesforce CRM Project Management: Partnered with cross-functional leaders to improve end-to-end design of our registration systems: requirements gathering, defining strategic roadmap, implementation). We reimagined.
• Data Analysis: Designed, disseminated, and published community wide survey with over 400 responses; utilized information to create marketing plan, inform program design and build strategic partnerships

Berkeley, California

• Finance: responsible for creating and managing $1.8M operational budget, supervising controller, producing financial reports for the board of directors, and managing annual audit process
• Program Migration: direct a smooth acquisition of Kevah Groups program, including merging or incorporating IT and database systems and managing customer relations
• Development: create a customized donor and grant management system with Salesforce; manage fundraising appeals and events to meet $600,000 annual fundraising goal; manage grants amounting to $600,000 annually, create.
• Human Resources: manage and implement employee recruitment, hiring, onboarding, training, and termination; manage benefits administration and oversight
• Project Management: directly supervise developers and designers to manage custom build-out and migration to Saleforce and a new integrated Wordpress website
• Rebrand Project: manage PR firm and work with stakeholders to create a new brand feel, look, and design centered on an organizational name change. This includes over seeing PR, designing a new website, and creating a.

Berkeley, California

• Financial Oversight: supervised controller, produced financial reports, ensured all financial activity was managed smoothly and accurately
• Human Resources: managed and implemented employee recruitment, hiring, onboarding, training, termination, and benefits administration
• Facility Management: managed subtenant leases and subtenant relationships, oversaw maintenance of office space, facilitated lease negotiations
• Contracts: executed letters of agreement, contracts, leases, and other legal documents, and managed vendor relationships
• Corporate Dissolution: managed complete wind up process and dissolved the 501c3 nonprofit corporation after successfully migrating the program to a different 501c3 organization

Berkeley, California

• Oversight of National Kevah Groups Program: responsible for the launch and ongoing support of all Kevah Groups, managed customer service escalations, ensured smooth interpersonal group dynamics, developed and tracked.
• Management: directly supervised team of 6 program, administrative, and IT employees
• Strategic Planning: in collaboration with executive director I developed and implemented a strategic vision for organizational partnerships, program expansion, and scaling.
• Database Management: spearheaded project to build a highly customized Salesforce platform to manage multiple relationship touch-points including processing registration, tracking program metrics, and donor management
• Development: wrote grant proposals and reports, implemented programs to align with grant requirements, managed workflows for soliciting individual gifts, maintained donor relationships
• Marketing and Communications: designed print and digital marketing collateral, maintained website, created e-mail campaigns, partnership packets, flyers, and participant welcome gifts

San Rafael, CA

• Designed and implemented community outreach strategy for volunteer retention programs
• Managed brand and marketing strategies to maximize nonprofit exposure and awareness
• Executed project management and event planning for donor and community engagement
• Created and implemented fundraising strategies to reach minimum annual fundraising requirement of $175,000As the Chair of the Outreach Committee on the Board of Directors, I spearheaded the development of a 3-year.

San Rafael, CA

• Executed program development, project management, and coordination of four volunteer programs with ~50 projects created annually in partnership with affiliated nonprofit and corporate clients
• Supported 1400 users (1100 volunteers, 300 orgs) as the sole system administrator for an interactive, public database with over 600 volunteer opportunities in Marin and Napa counties
• Created and coordinated volunteer projects for nationally recognized “Days of Service,” managing five distinct projects, each with 25-300 volunteers
• Designed and facilitated professional development trainings in volunteer management and corporate volunteer programs
• Grant writing and reporting related to volunteer service projects
• Created monthly, quarterly, and annual metrics reports to track volunteer impact and evaluate programs

San Francisco Bay Area

• Management of daily after-school program and supervised eleven direct reports
• Trained educational staff on classroom management, student support, and youth development
• Designed and implemented professional development and curriculum development trainings for staff
• Led community outreach efforts to parents, teachers, day school staff, principal, and the school district
• Administered Salesforce CRM and YouthServices (student enrollment database)"ASEP provides equal access to quality after school enrichment programming. ASEP combines the core values of Arts Enrichment, Academic Support.

Mill Valley

• Managed recruitment, hiring, and training for full camp staff and supervised ten direct reports
• Designed and scheduled daily camp activities around weekly educational themes
• Created daily multimedia e-mail newsletters for parents
• Compiled weekly reports for enrollment tracking and media marketing
• Maintained and built relationships with partners, facilities manager, schools, community, and families

Greater Los Angeles Area, New York, And On Location

• Project and production management for independent short films, music videos, print media
• Led and organized pre- and post-production: fundraising, scheduling, location scouting, progress reports, editing, and distribution
• Managed marketing projects and promotional events
• Responsible for project budgets and financial tracking

Bachelor Of Arts (Ba), Religious Studies/Cultural Anthropology

Master Of Business Administration - Executive Mba